Food Server (Part Time)

Playatgila; Northern (KY); Hybrid; USD 14,000 - 19,000; Full time

Job summary

Vee Quiva Resort & Casino is seeking a hospitality-focused team member for a fast-paced dining or beverage setting. The role involves greeting guests, answering menu questions and delivering attentive service in a high-volume environment.

You will maintain knowledge of menus, manage guest inquiries, and support overall service excellence. Candidates should have a High School Diploma or equivalent and preferably experience in a bar/restaurant or nightclub.

Qualifications

• High School Diploma or equivalent preferred.
• Experience in fast-paced, high-volume bar/restaurant/nightclub is preferred.
• In-depth wine and alcohol knowledge preferred.
• Must acquire/maintain valid food handlers card, Alcohol Awareness, BBP and other trainings.
• Ability to greet guests, interact positively, listen actively and show appreciation.
• Excellent guest service skills and strong telephone etiquette; self-starter with follow-up abilities.
• Ability to establish and maintain relationships with guests and team members.
• Familiarity with Enterprise Policies, procedures and relevant regulations.

Responsibilities

• Promotes and provides excellent guest service experiences to guests.
• Answers menu or beverage questions posed by guests.
• Maintains knowledge of the dining or beverage menu and any specials.
• Observes guests and anticipates needs and completes all steps of service.
• Maintains knowledge of food and beverage offerings to answer questions accurately.
• Maintains dependable attendance with minimal lateness.
• Performs other projects and duties as assigned.

Skills

Guest service

Communication

Telephone etiquette

Teamwork

Education

High School Diploma or equivalent

Job description

Vee Quiva Resort & Casino
Laveen, AZ 85339, USA

Description

Pay Range: $12.15 per hour

This position provides ultimate hospitality for guests in a casino environment by performing the following duties, as well as demonstrating the GILA WAY.

Essential Duties and Responsibilities:

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Answers menu or beverage questions posed by guests.
• Maintains knowledge of the dining or beverage menu and any special items being offered.
• Observes guests and anticipates needs and completes all steps of service as assigned.
• Builds and maintains knowledge of food and beverage offerings or beverage offerings to ensure all questions answered appropriate and accurately.
• Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
• Performs other special projects and duties as assigned

Skills/ Requirements

• High School Diploma or equivalent preferred.
• Experience working in a fast-paced, high-volume bar, restaurant or nightclub is preferred.
• In-depth wine and alcohol knowledge preferred.
• Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
• Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
• Must possess excellent guest service skills, strong telephone etiquette, and be aself-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.

Qualifications

Licenses & Certifications

Required

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.