Sterling B2B Integrator (SBI) – EDI Onboarding Specialist

DXC Technology Company; Charleston (SC); On-site; USD 90,000 - 130,000; Full time

Job summary

DXC Technology Company is seeking an experienced EDI Integration Specialist to lead onboarding of trading partners using Sterling SB2Bi. You will configure partner profiles, manage EDI workflows, and perform end-to-end testing to ensure reliable data exchange.

The role requires strong analytical skills and the ability to coordinate with vendors and cross-functional teams. The position involves production support, incident management, and ensuring SLA adherence while working ET hours and

Qualifications

• Hands-on experience with EDI onboarding and integration.
• Strong business analysis and application support capabilities.
• Experience with EDI standards (ANSI X12, EDIFACT, XML, IDocs).

Responsibilities

• Onboard and integrate trading partners using Sterling SB2Bi.
• Configure trading partner profiles, envelopes, and communications.
• Develop and manage EDI workflows for data exchange.
• Perform end-to-end integration testing with trading partners.
• Promote validated configurations to production environments.
• Provide EDI and technical support, troubleshooting data translation and connectivity.
• Monitor data flows and ensure successful transmissions.
• Manage AS2, FTPS, and VAN communication protocols with certificates.
• Collaborate with business teams and vendors to resolve EDI challenges.
• Mentor junior team members and contribute to best practices.

Skills

EDI Onboarding

Business Analysis

EDI Standards

Tools

Sterling SB2Bi

AS2

SFTP/FTPS

VAN

Job description

Job Description:

Key Responsibilities

• EDI Onboarding & Integration
• Lead onboarding of new trading partners using Sterling B2B Integrator
• Configure and maintain trading partner profiles, envelopes, and communication setups
• Develop and manage integration workflows for EDI transactions and B2B data exchange
• Perform end-to-end integration testing with trading partners
• Promote validated configurations to production environments
• EDI & Technical Support
• Support EDI transactions such as Purchase Orders (POs), invoices, and other supply chain documents
• Troubleshoot and resolve issues related to EDI processing, data translation, and connectivity
• Monitor data flows and ensure successful transmission between systems and partners
• Manage AS2, FTPS, VAN, and other communication protocols, including certificate renewals
• Address production issues and ensure SLA adherence for incident resolution [DXC RBS Da...ities 2025 | PowerPoint]
• Business Analysis & Application Support
• Work closely with business teams to understand EDI requirements and translate them into technical solutions
• Perform root cause analysis for integration and data issues
• Act as a liaison between business teams and external vendors to resolve EDI-related challenges
• Provide ongoing application support and maintenance for SBI and related integration platforms
• Vendor & Stakeholder Management
• Serve as the primary point of contact for vendor onboarding and issue resolution
• Coordinate with internal and external stakeholders (vendors, business teams, upstream/downstream systems)
• Ensure smooth communication and resolution of onboarding and production issues
• Collaboration & Leadership
• Provide guidance and mentoring to junior team members
• Collaborate across teams including application support, integration development, and infrastructure
• Contribute to process improvements, documentation, and best practices

Required Skills & Experience

Strong experience with:

• IBM Sterling B2B Integrator (SB2Bi)
• EDI Onboarding / Integration
• Business Analysis and Application Support [SBI/EDI En...Specialist | Outlook]
• Hands-on experience with EDI standards:
• ANSI X12
• EDIFACT
• XML
• IDocs

Technical Expertise

• Trading partner setup, onboarding, and configuration
• AS2 communication setup and certificate management
• File transfer protocols: SFTP, FTPS, VAN
• EDI mapping, translation, and troubleshooting
• Experience with integration ecosystems and data flow monitoring

Experience

• 5+ years of experience in B2B/EDI integration using Sterling SB2Bi
• Experience in onboarding and supporting trading partner integrations
• Prior experience in production support and incident management environments

Soft Skills

• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management abilities
• Ability to work in a fast-paced, support-driven environment
• Capability to mentor and guide team members

Working Conditions

• Must be available to work Eastern Time Zone (ET) hours
• Ability to support production environments and coordinate with global teams if required
• Preferably Detroit, Michigan area – but open to other physical locations

Preferred Qualifications

• Experience in supply chain / retail EDI environments
• Familiarity with integration tools such as Informatica, TIBCO, or Mulesoft [DXC RBS Da...ities 2025 | PowerPoint]
• Understanding of BPML workflows and Sterling process modeling
• Exposure to CI/CD and automation in integration environments (nice to have)

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

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