Sterling B2B Integrator (SBI) – EDI Onboarding Specialist

USA7 DXC Technology Services LLC; Michigan; Hybrid; USD 120,000 - 150,000; Full time

Job summary

DXC Technology is seeking an experienced EDI Onboarding & Integration Lead to manage Sterling SB2Bi-based integrations with trading partners. You will configure profiles, build workflows, test end-to-end exchanges, and promote validated setups to production.

You will collaborate with business teams and external vendors, provide application support for SBI/EDI platforms, and mentor junior colleagues in a fast-paced environment. ET hours required; Detroit area preferred.

Qualifications

• Strong experience with IBM Sterling B2B Integrator (SB2Bi) for EDI onboarding, integration, and support.
• Hands-on experience with EDI standards: ANSI X12, EDIFACT, XML, IDocs.
• Trading partner setup, onboarding, AS2 and certificate management, and file transfer protocols (SFTP/FTPS/VAN).
• Experience with integration ecosystems and data flow monitoring.
• 5+ years in B2B/EDI integration using Sterling SB2Bi; onboarding and production support.

Responsibilities

• Lead onboarding of trading partners using Sterling SB2Bi.
• Configure partner profiles, envelopes, and communications; develop integration workflows.
• Test end-to-end EDI integrations and promote to production; monitor data flows.
• Provide production support and incident management, ensuring SLA adherence.
• Coordinate with vendors and stakeholders; mentor junior staff.

Skills

Sterling SB2Bi

EDI Onboarding

Partner setup

Root cause analysis

Vendor coordination

Tools

Informatica

TIBCO

Mulesoft

Job description

Key Responsibilities

EDI Onboarding & Integration Lead onboarding of new trading partners using Sterling B2B Integrator

Configure and maintain trading partner profiles, envelopes, and communication setups

Develop and manage integration workflows for EDI transactions and B2B data exchange

Perform end-to-end integration testing with trading partners

Promote validated configurations to production environments

EDI & Technical Support

Support EDI transactions such as Purchase Orders (POs), invoices, and other supply chain documents

Troubleshoot and resolve issues related to EDI processing, data translation, and connectivity

Monitor data flows and ensure successful transmission between systems and partners

Manage AS2, FTPS, VAN, and other communication protocols, including certificate renewals

Address production issues and ensure SLA adherence for incident resolution [DXC RBS Da...ities 2025 | PowerPoint]

Business Analysis & Application Support

Work closely with business teams to understand EDI requirements and translate them into technical solutions

Perform root cause analysis for integration and data issues

Act as a liaison between business teams and external vendors to resolve EDI-related challenges

Provide ongoing application support and maintenance for SBI and related integration platforms

Vendor & Stakeholder Management

Serve as the primary point of contact for vendor onboarding and issue resolution

Coordinate with internal and external stakeholders (vendors, business teams, upstream/downstream systems)

Ensure smooth communication and resolution of onboarding and production issues

Collaboration & Leadership

Provide guidance and mentoring to junior team members

Collaborate across teams including application support, integration development, and infrastructure

Contribute to process improvements, documentation, and best practices

Required Skills & Experience

Strong experience with: IBM Sterling B2B Integrator (SB2Bi) EDI Onboarding / Integration Business Analysis and Application Support [SBI/EDI En...Specialist | Outlook]

Hands-on experience with EDI standards: ANSI X12 EDIFACT XML IDocs

Technical Expertise Trading partner setup, onboarding, and configuration AS2 communication setup and certificate management File transfer protocols: SFTP, FTPS, VAN EDI mapping, translation, and troubleshooting

Experience with integration ecosystems and data flow monitoring

Experience 5+ years of experience in B2B/EDI integration using Sterling SB2Bi

Experience in onboarding and supporting trading partner integrations

Prior experience in production support and incident management environments

Soft Skills

Strong analytical and problem-solving skills

Excellent communication and stakeholder management abilities

Ability to work in a fast-paced, support-driven environment

Capability to mentor and guide team members

Working Conditions

Must be available to work Eastern Time Zone (ET) hours

Ability to support production environments and coordinate with global teams if required

Preferably Detroit, Michigan area - but open to other physical locations

Preferred Qualifications

Experience in supply chain / retail EDI environments

Familiarity with integration tools such as Informatica, TIBCO, or Mulesoft [DXC RBS Da...ities 2025 | PowerPoint]

Understanding of BPML workflows and Sterling process modeling

Exposure to CI/CD and automation in integration environments (nice to have)

Equal Opportunity

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law.

Company Overview

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on dxc.com.