Sterile Processing Quality Assurance Technician

Boston Children's Hospital; Boston (MA); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player in healthcare seeks a dedicated Sterile Processing Quality Assurance Specialist. This role is pivotal in ensuring the accuracy and proper assembly of instrument trays, directly impacting patient care quality. The ideal candidate will have a strong background in sterile processing, with a focus on quality assurance, coaching, and error identification. You will be part of a collaborative team that values diverse perspectives and strives for excellence in patient outcomes. If you're passionate about making a difference in healthcare and possess the necessary skills, this opportunity is for you.

Qualifications

• 5+ years of experience with SPD Certification.
• Ability to resolve complex problems and communicate effectively.

Responsibilities

• Ensure accuracy of instrument trays and provide feedback to staff.
• Identify trends in kit errors and report findings.

Skills

Analytical Skills

Communication Skills

Interpersonal Skills

Multi-tasking

Technical Reading

Customer Centric Behavior

OR Workflow Knowledge

Infection Control

Cultural Sensitivity

Software Proficiency

Education

High School Diploma or Surgical Technologist

Bachelor's Degree

Tools

Microsoft Office

Job description

Job Posting Description

At Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.

General Summary Evening Shift Overnight Shift also available

The Sterile Processing Quality Assurance Specialist (QA) is responsible for ensuring the accuracy and proper assembly of instrument trays according to pick sheets. This role includes verifying instrument placement, checking for good working order, and preparing trays for processing. The QA specialist provides immediate feedback and coaching, documents data in provided software, and identifies discrepancies/errors in count sheets.

Additionally, the QA specialist may assist in developing, recommending, and implementing educational needs, internal standards, policies, and procedures to improve the quality and effectiveness of patient care and sterile processing.

Values Statement

The Sterile Processing Quality Assurance Specialist embodies the hospital's core values in all interactions with patients, families, and colleagues.

Duties Notice

The following statements describe the essential duties of the person assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities. In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Principal Duties and Responsibilities

1. Kit Review and Accuracy: Maintains review kits for accuracy and instrument functionality. Ensures every kit is audited and entered into the database.
2. Error Trend Identification: Identifies trends in kit errors and reports findings from SPM collation to monthly staff meetings.
3. Immediate Feedback and Coaching: Provides immediate feedback to assemblers, offers coaching to staff when gaps arise, and recognizes staff that are unreceptive to coaching. Recommends focused needs to educators and specialty training.
4. Staff Evaluation: Recognizes staff that are unreceptive to feedback and reports findings and trends.
5. Case Cart Review: Reviews and inspects case carts for accuracy and completeness. Helps create a missing/priority list to complete case carts.
6. Discrepancy Reporting: Accurately reports all discrepancies.
7. Quality Assurance Support: Supports enterprise programs for quality assurance needs.
8. Other Duties: Performs other duties as assigned.

Certification/Registration

• Certification/Registration Required: SPD Certification, Level II Tech
• Certification/Registration Preferred: CIS

Education

• Required Education: High School Diploma or Surgical Technologist
• Preferred Education: Bachelor's Degree

Work Experience

• Required Work Experience: Certification in SPD, 5+ years of experience
• Preferred Work Experience: None specified

Knowledge, Skills, and Abilities

• Analytical Skills: Ability to resolve complex problems requiring the application of clinical, scientific, or technical principles, theories, and concepts and in-depth, cross-functional, experienced-based knowledge.
• Communication Skills: Effectively deal with conflicting views or issues, mediate fair solutions, and possess well-developed writing skills.
• Interpersonal Skills: Ability to communicate effectively with supervisors, coworkers, and all levels of hospital staff, including the Operating Room and physicians.
• Multi-tasking: Capable of planning, organizing, and multi-tasking projects. Flexible and self-motivated.
• Technical Reading: Ability to read and understand applicable IFU and SPM count sheets.
• Customer Centric Behavior: Demonstrated customer-centric behavior.
• OR Workflow Knowledge: Familiarity with OR workflow, procedures, medical terminology, and instrumentation.
• Infection Control: Knowledge of infection control and health & safety policies and procedures.
• Cultural Sensitivity: Sensitivity to recognize, appreciate, and incorporate differences, diversity, and preferences into the provision of care.
• Software Proficiency: Thorough working knowledge of Microsoft Office applications and the capability to learn software programs.

Boston Children's Hospital requires all employees to be vaccinated against COVID-19 and Flu, (unless you are eligible for a medical or religious exemption).

Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.