Sterile Processing Operations Manager

Hugh Chatham Health; Monroe (NC); On-site; USD 52,000 - 79,000; Full time

Job summary

Advocate Health is seeking a Sterile Processing Services leader to advance quality and efficiency in the SPD. The role oversees quality initiatives, customer service improvements, and incident resolution to support surgical services.

The incumbent will manage supply utilization, participate in contract discussions, and lead staff meetings while ensuring budgetary compliance and operational excellence.

Qualifications

• High School Diploma or GED required.
• Bachelor's of Science or Art preferred.
• Graduate of Accredited Central Processing or Surgical Technology Program preferred.
• Minimum of 3 years central service or surgical experience required. Management experience preferred.

Responsibilities

• Develops, implements, and monitors a quality improvement program for SPD.
• Assists in utilizing customer feedback and measures customer service to improve service.
• Monitors and responds to complaints and incidents concerning the department and ensures resolution.
• Establishes systems and procedures to promote utilization of supplies and staff.
• Participates with materials management in contract negotiations regarding supplies and services utilized in SPD.
• Coordinates and conducts staff meetings.
• Monitors financial budget and administers operating and capital budgets and performs financial analysis of systems.

Skills

Quality improvement

Customer feedback

Budget monitoring

Staff coordination

Education

Bachelor's of Science or Art

High School Diploma or GED

Central Processing/Surgical Technology program

3+ years central service/surgical experience

Job description

Advocate Health is seeking a Sterile Processing Services leader to advance quality and efficiency in the SPD. The role oversees quality initiatives, customer service improvements, and incident resolution to support surgical services.

The incumbent will manage supply utilization, participate in contract discussions, and lead staff meetings while ensuring budgetary compliance and operational excellence.