Sterile Processing Operations Manager

aah; Council Oaks (NC); On-site; USD 52,000 - 79,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, Vision

Life Insurance

Retirement plans with employer match

Educational Assistance Program

Job summary

Advocate Health is seeking a dedicated Sterile Processing Services leader for a full-time role in Charlotte, NC. The position focuses on developing and monitoring a quality improvement program within SPD, coordinating staff, and managing budgets to ensure efficient operations.

The role involves responding to complaints, engaging in contract negotiations for supplies, and driving continuous service improvements through customer feedback.

Qualifications

• High School Diploma or GED required.
• Bachelor's degree preferred.
• Graduate of Accredited Central Processing or Surgical Technology Program preferred.
• Minimum of 3 years central service or surgical experience required. Management experience preferred.

Responsibilities

• Develops, implements, and monitors a quality improvement program for SPD.
• Assists in utilizing customer feedback and measures customer service to improve service.
• Monitors and responds to complaints and incidents concerning the department and ensures resolution.
• Establishes systems and procedures to promote utilization of supplies and staff.
• Participates with materials management in contract negotiations regarding supplies and services utilized in SPD.
• Coordinates and conducts staff meetings.
• Monitors financial budget and administers operating and capital budgets and performs financial analysis of systems.

Education

High School Diploma or GED

Bachelor's degree preferred

Graduate of Accredited Central Processing or Surgical Technology Program preferred

Minimum of 3 years central service or surgical experience

Job description

Advocate Health is seeking a dedicated Sterile Processing Services leader for a full-time role in Charlotte, NC. The position focuses on developing and monitoring a quality improvement program within SPD, coordinating staff, and managing budgets to ensure efficient operations.

The role involves responding to complaints, engaging in contract negotiations for supplies, and driving continuous service improvements through customer feedback.