Sterile Processing Clinical Educator

Wentworth-Douglass Hospital; Dover (NH); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Sign on Bonus

Job summary

Wentworth-Douglass Hospital in Dover, NH, seeks an experienced Sterile Processing education trainer to lead staff development in a fast-paced SPD unit. This full-time, day-shift role offers a sign-on bonus and no on-call requirements, reporting to the SPD Manager.

You will design and deliver training programs, assess needs, and collaborate with SPD leaders and preceptors to ensure compliant operations. The ideal candidate has 3+ years SPD tech experience, CRCST certification, and strong

Qualifications

• High School Diploma or equivalent required; degree not mandatory.
• CRCST certification required; CER preferred.
• Minimum 3 years SPD technician experience; leadership preferred.
• Experience designing and delivering training programs preferred.
• Strong communication, interpersonal and customer service skills.

Responsibilities

• Develop and deliver professional development programs and in-service training for healthcare staff.
• Collaborate with SMEs to identify training needs and create aligned programs.
• Conduct needs assessments and design learning objectives and outcomes for training sessions.
• Create training materials including presentations, handouts, e-learning modules.
• Incorporate innovative methods and technologies to boost engagement and retention.
• Coordinate with preceptors to ensure effective new-hire training.
• Participate in QA audits and support performance-improvement initiatives.
• Perform other SPD related duties as assigned.

Skills

Interpersonal skills

Communication skills

Problem solving

Program planning

Organizational skills

Customer service

Computer skills

Education

High School Diploma or equivalent

Experience accepted in lieu of degree

Tools

Microsoft Word

Microsoft Excel

SPM instrument tracking system

Job description

Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

This position is full time at Wentworth-Douglass Hospital in Dover, NH. Monday through Friday, days with no call. Occasional flexibility with hours for training purposes is required. Full time benefits eligible & a Sign on Bonus! This is a great opportunity for an experienced Sterile Processing professional to lead the education & training of staff in a fast-paced sterile processing department. The position reports to the SP Manager and involves frequent collaboration with the SP leaders and other interdepartmental leaders.

• Responsible for developing and delivering professional development programs and in-service training sessions for healthcare professionals.
• Collaborate with subject matter experts and stakeholders to identify training needs and develop comprehensive training programs aligned with the organization's goals and regulatory requirements.
• Conduct needs assessments, analyze training gaps, and design learning objectives and outcomes for in-service training sessions.
• Develop training materials, including presentations, handouts, e-learning modules, and multimedia resources, using instructional design principles and adult learning techniques.
• Incorporate innovative training methods and technologies to enhance learner engagement and knowledge retention.
• Collaborate with preceptors to ensure continuity and effectiveness of new hire training.
• Schedule recurring check-ins with new hires and preceptors to maintain training accountability.
• Perform routine QA audits and collaborate with SPD manager and supervisors on departmental and individual performance improvement initiatives.
• Perform other duties in support of SPD operations, as assigned.

Qualifications

Education

• High School Diploma or Equivalent required
• Can this role accept experience in lieu of a degree? Yes

Licenses and Credentials

• Certified Registered Central Service Technician [CRCST] - Healthcare Sterile Processing Association (HSPA) required.
• Certified Endoscope Reprocessor [CER] – Healthcare Sterile Processing Association (HSPA) preferred.

Experience

• 3 years minimum SPD Tech experience.
• Previous SPD leadership experience preferred.
• Previous experience designing and delivering training programs preferred.

Knowledge, Skills and Abilities

• Excellent interpersonal and verbal/written communication skills needed to maintain constructive working relationships within and outside of the department.
• Problem-solving and conflict-resolution skills.
• Program planning and organizational skills to effectively manage work and educational data collection.
• Customer service skills are required to effectively meet staff needs and build departmental and external relationships.
• Excellent computer skills are required to communicate electronically and to work with Word, Excel, and SPM instrument tracking system.

Additional Job Details (if applicable)

Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionaly (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 789 Central Avenue

Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $20.99 - $29.99/Hourly Grade 5

EEO Statement

1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

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At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.