Sterile Processing Clinical Educator

Mass General Brigham Incorporated; Dover (NH); Hybrid; USD 29,000 - 41,000; Full time

Job summary

Wentworth-Douglass Hospital in Dover, NH is seeking a Sterile Processing Education & Training Lead to join Mass General Brigham. This full-time, day-shift role focuses on developing and delivering professional development programs for healthcare staff and coordinating training with SPD leadership.

The ideal candidate will have at least 3 years SPD tech experience, CRCST certification, and strong instructional design skills to drive staff competency and regulatory compliance within a fast-paced

Qualifications

• High School Diploma or Equivalent required; experience in lieu of degree may be accepted.
• CRCST certification required; CER preferred; SPD leadership and training design experience valued.
• 3 years minimum SPD Tech experience; leadership and training program design experience preferred.

Responsibilities

• Develop and deliver professional development programs and in-service training sessions for healthcare professionals.
• Collaborate with SMEs and stakeholders to identify training needs and create comprehensive training aligned with regulatory requirements.
• Conduct needs assessments, design learning objectives, and create outcomes for in-service sessions.
• Develop training materials including presentations, handouts, e-learning modules, and multimedia resources using instructional design principles.
• Incorporate innovative training methods to enhance learner engagement and retention.
• Collaborate with preceptors to ensure continuity and effectiveness of new hire training; schedule regular check-ins.
• Perform routine QA audits and support SPD operations and performance improvement initiatives.

Skills

Interpersonal communication

Problem-solving

Organizational skills

Customer service

Computer literacy

Education

High School Diploma or Equivalent

CRCST - HSPA

CER - HSPA

Tools

Word

Excel

SPM instrument tracking system

Job description

Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

This position is full time at Wentworth-Douglass Hospital in Dover, NH. The hours are Monday through Friday, days with no call. Occasional flexibility with hours for training purposes is required. Full time benefits eligible! This is a great opportunity for an experienced Sterile Processing professional to lead the education & training of staff in a fast-paced sterile processing department.

• Responsible for developing and delivering professional development programs and in-service training sessions for healthcare professionals.
• Collaborate with subject matter experts and stakeholders to identify training needs and develop comprehensive training programs aligned with the organization's goals and regulatory requirements.
• Conduct needs assessments, analyze training gaps, and design learning objectives and outcomes for in-service training sessions.
• Develop training materials, including presentations, handouts, e-learning modules, and multimedia resources, using instructional design principles and adult learning techniques.
• Incorporate innovative training methods and technologies to enhance learner engagement and knowledge retention.
• Collaborate with preceptors to ensure continuity and effectiveness of new hire training.
• Schedule recurring check-ins with new hires and preceptors to maintain training accountability.
• Perform routine QA audits and collaborate with SPD manager and supervisors on departmental and individual performance improvement initiatives.
• Perform other duties in support of SPD operations, as assigned.

Qualifications

Education High School Diploma or Equivalent required. Can this role accept experience in lieu of a degree? Yes.

Licenses and Credentials Certified Registered Central Service Technician [CRCST] - Healthcare Sterile Processing Association (HSPA) required. Certified Endoscope Reprocessor [CER] – Healthcare Sterile Processing Association (HSPA) preferred.

Experience 3 years minimum SPD Tech experience. Previous SPD leadership experience preferred. Previous experience designing and delivering training programs preferred.

• - Excellent interpersonal and verbal/written communication skills needed to maintain constructive working relationships within and outside of the department.
• - Problem-solving and conflict-resolution skills.
• - Program planning and organizational skills to effectively manage work and educational data collection.
• - Customer service skills are required to effectively meet staff needs and build departmental and external relationships.
• - Excellent computer skills are required to communicate electronically and to work with Word, Excel, and SPM instrument tracking system.

Physical Requirements

• Standing: Occasionally (3-33%)
• Walking: Occasionally (3-33%)
• Sitting: Constantly (67-100%)
• Lifting: Occasionally (3-33%) 20lbs - 35lbs
• Carrying: Occasionally (3-33%) 20lbs - 35lbs
• Pushing: Rarely (Less than 2%)
• Pulling: Rarely (Less than 2%)
• Climbing: Rarely (Less than 2%)
• Balancing: Occasionally (3-33%)
• Stooping: Occasionally (3-33%)
• Kneeling: Rarely (Less than 2%)
• Crouching: Rarely (Less than 2%)
• Crawling: Rarely (Less than 2%)
• Reaching: Occasionally (3-33%)
• Gross Manipulation (Handling): Constantly (67-100%)
• Fine Manipulation (Fingering): Frequently (34-66%)
• Feeling: Constantly (67-100%)
• Foot Use: Rarely (Less than 2%)
• Vision - Far: Constantly (67-100%)
• Vision - Near: Constantly (67-100%)
• Talking: Constantly (67-100%)
• Hearing: Constantly (67-100%)

Additional Job Details

• Remote Type
• Onsite Work Location 789 Central Avenue
• Scheduled Weekly Hours 40
• Employee Type Regular
• Work Shift Day (United States of America)
• Pay Range $20.99 - $29.99/Hourly
• Grade 5

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement: 1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People‑Focused, half Performance‑Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.