STEPH Case Manager

CL e152df13 eb17 4fc1 813c 23a656e4c7ad; Town of Richmondville (NY); On-site; USD 35,000 - 43,000; Full time

Benefits offered by this job

Health/Dental/Vision/Life Insurance

Retirement planning options

Generous Time Off (up to 23 days)

Employee Discounts

Referral bonuses

Ongoing training and development

Career Growth

Collaborative team culture

Job summary

Catholic Charities of Delaware, Otsego, & Schoharie Counties is seeking a STEPH Case Manager to coordinate services for individuals and families experiencing homelessness. You will assess needs, develop service plans, and connect clients to local resources, with regular follow-up and advocacy.

The role offers a community-focused environment with growth opportunities. A valid driver’s license and access to a reliable vehicle are required.

Qualifications

• Associates Degree in Human Services or related field is required.
• 1–3 years of experience working with a diverse population.
• Valid driver’s license, proof of car insurance and registration, and access to a reliable vehicle.

Responsibilities

• Accept and process referrals for individuals and families experiencing homelessness.
• Complete documentation and verifications for each household; assess, summarize findings, develop service plans and referrals.
• Determine contact frequency with each household (at least biweekly) and contact them in person or by phone.
• Provide support to overcome barriers to achieving goals, including financial assistance and transportation.
• Deliver direct services: advocacy, coordinating resources, referrals, transportation, budgeting, employment readiness support, and housing-related financial assistance.
• Coordinate with Catholic Charities departments and external agencies for comprehensive service.

Skills

Driver's license

Education

Associates Degree in Human Services

Job description

Are you Ready to Launch Your Career?

Join us in our mission as a STEPH (Solutions to End Homelessness Program) Case Manager at Catholic Charities of Delaware, Otsego, & Schoharie Counties.

Imagine yourself as part of an organization with a profound commitment to making a positive impact. When you choose Catholic Charities, you step into a world of endless opportunities, where your efforts collectively contribute to a brighter community. We consider it a privilege to make a meaningful difference, and we love what we do.

As the STEPH Case Manager, you will play a pivotal role in individuals' lives, making a significant impact through:

• Accept and process referrals for individuals and families experiencing homelessness.
• Complete all required documentation and verifications for each household referred, including assessments and necessary release forms. Summarize assessment findings, and develop a personalized service plan with specific goals and referrals to local resources.
• Determine the frequency of contact with each household based on the completed assessment, ensuring contact - either in person or by phone - at least once every two weeks.
• Provide support to overcome barriers to achieving the goals in the service plan, which may include financial assistance and transportation to ensure households can access essential services.
• Deliver direct services to households referred to the Program. These services include advocacy, coordinating resources, referrals, transportation, budgeting, employment readiness support, and housing-related financial assistance. Services may be provided in various settings, such as the household's home, community locations, other service providers' offices, or Catholic Charities offices.
• Coordinate with Catholic Charities departments and external agencies to ensure comprehensive service

STEPH Case Manager

Salary: $22.00 / hour

Schedule: Monday - Wednesday, and Friday 8:00am - 4:00pm; Thursdays 8:00am - 6:30pm (35 hours / week)

Qualifications

• Associates Degree in Human Services or related field
• 1 - 3 years of experience working with a diverse population
• Valid driver's license, proof of current car insurance and registration and access to a reliable, working vehicle

Benefits

• For benefit-eligible positions:
  • Health/Dental/Vision/Life Insurance
  • Retirement planning options
  • Generous Time Off (as an eligible employee, you will accrue up to 23 days off in your first year, based on your standard work day)
  • Click here to view our benefit brochure!
• A collaborative work environment
• Employee Assistance Program
• Employee Discounts (movie tickets, hotels, flights, amusement parks, etc.)
• Exciting referral bonuses
• Ongoing training and development
• Recognition and Awards
• Career Growth
• A collaborative team culture

Catholic Charities is proud to be an Equal Opportunity Employer, fostering a workplace where every individual can shine their brightest.

Applicants have rights under Federal Employment Law:

Family and Medical Leave Act (FMLA)

Equal Employment Opportunity (EEO) Know Your Rights

Employee Polygraph Protection Act (EPPA)