STEPH Case Manager

Ccrcda; Northern, New York (KY, NY); Hybrid; USD 26,000 - 34,000; Full time

Benefits offered by this job

Generous Time Off

Collaborative work environment

Employee Assistance Program

Ongoing training and development

Recognition and Awards

Equal Opportunity Employer

Job summary

Catholic Charities of Delaware, Otsego, & Schoharie Counties seeks a STEPH Case Manager to support individuals and families facing homelessness. You will assess needs, coordinate services, and monitor progress through regular contact and individualized planning.

Responsibilities include referrals, documentation, service planning, advocacy, and connection to housing resources. A compassionate, community-focused professional with a valid license is preferred.

Qualifications

• Associates Degree in Human Services or related field.
• 1–3 years of experience working with a diverse population.
• Valid driver’s license and access to reliable vehicle.

Responsibilities

• Accept and process referrals for individuals and families experiencing homelessness.
• Complete required documentation and verifications, including assessments and release forms.
• Develop personalized service plans with goals and referrals to local resources.

Education

Associates Degree in Human Services or related field

Job description

Join us in our mission as a STEPH ( Solutions to End Homelessness Program) Case Manager at Catholic Charities of Delaware, Otsego, & Schoharie Counties.

Imagine yourself as part of an organization with a profound commitment to making a positive impact. When you choose Catholic Charities, you step into a world of endless opportunities, where your efforts collectively contribute to a brighter community. We consider it a privilege to make a meaningful difference, and we love what we do.

As the STEPH Case Manager, you will play a pivotal role in individuals' lives, making a significant impact through:

Accept and process referrals for individuals and families experiencing homelessness.

Complete all required documentation and verifications for each household referred, including assessments and necessary release forms. Summarize assessment findings, and develop a personalized service plan with specific goals and referrals to local resources.

Determine the frequency of contact with each household based on the completed assessment, ensuring contact—either in person or by phone—at least once every two weeks.

rovide support to overcome barriers to achieving the goals in the service plan, which may include financial assistance and transportation to ensure households can access essential services.

Deliver direct services to households referred to the Program. These services include advocacy, coordinating resources, referrals, transportation, budgeting, employment readiness support, and housing-related financial assistance. Services may be provided in various settings, such as the household’s home, community locations, other service providers' offices, or Catholic Charities offices.

Coordinate with Catholic Charities departments and external agencies to ensure comprehensive service

STEPH Case Manager Salary: $ 22.00 / hour

STEPH Case Manager Schedule: Monday - Wednesday, and Friday 8:00am - 4:00pm; Thursdays 8:00am - 6:30pm (35hours / week)

Qualifications:

• Associates Degree in Human Services or related field
• 1 - 3 years of experience working with a diverse population
• Valid driver’s license, proof of current car insurance and registration and access to a reliable, working vehicle

We value work-life balance and offer some stellar benefits:

For benefit-eligible positions:

Generous Time Off (as an eligible employee, you will accrue up to 23 days off in your first year, based on your standard work day)

A collaborative work environment

Employee Assistance Program

Ongoing training and development

Recognition and Awards

A collaborative team culture

Catholic Charities is proud to be an Equal Opportunity Employer, fostering a workplace where every individual can shine their brightest.

Applicants have rights under Federal Employment Law:

DOS - Case Manager STEHP - Job Description - 9-1-2026.pdf

DOS - Case Manager STEHP - MPR - 10-7-2024.pdf.pdf