Case Manager - FT Evenings

Catholic Charities of the Diocese of Albany; City of Albany (NY); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Retirement planning

Generous time off

Training & development

Employee assistance program

Recognition and awards

Collaborative team culture

Job summary

Catholic Charities of the Diocese of Albany is seeking a Case Manager to support individuals in accessing housing and social services, guiding them toward wellness and stability.

The role involves documenting in the Uniform Case Record, initial intake screening, housing office assessments, ISP development and progress reviews, and coordinating referrals. Monday–Friday schedule with 35–40 hours, Albany or Troy location.

Qualifications

• 1–3 years of experience in Human Services or a related field.
• Bilingual or Spanish language skills preferred.
• Valid driver's license with car insurance, registration, and access to a working vehicle.

Responsibilities

• Complete the timely and accurate documentation in the Uniform Case Record, including referral intake packets, related intake information, referrals and related correspondences, entitlement documentation, logbooks, and other areas as assigned.
• Review all intake information for new referrals and perform initial screening assessments for intake criteria and make recommendations regarding acceptance or denial.
• Perform Catholic Charities Housing Office intake assessments of each new tenant and then annually thereafter.
• Develop and implement the ISP and then every 6 months thereafter, reports outcomes and make needed changes.
• Address the monthly progress achieved against specific milestones and targets related to housing and referral for services.
• Case Manager Schedule: Monday – Friday (35 & 40 hours per week)
• Case Manager Location: Albany (DePaul) & Troy (St. Peters)
• No subject-to-call shifts required

Skills

1-3 years experience in Human Services

Bilingual Spanish preferred

Education

Associate's Degree in Social Work

Bachelor's degree preferred

Job description

Imagine yourself as part of an organization with a profound commitment to making a positive impact. When you choose Catholic Charities, you step into a world of endless opportunities, where your efforts collectively contribute to a brighter community. We consider it a privilege to make a meaningful difference, and we love what we do.

At Catholic Charities hiring decisions are personal. So personal, in fact, that every application is screened by a member of the HR team or a trained hiring manger!

The Case Manager plays a crucial role in supporting individuals as they navigate available services, helping them access life-changing resources and empowering them on their journey toward wellness and stability.

In this role you will:

• Complete the timely and accurate documentation in the Uniform Case Record, including but not limited to: referral intake packets and related intake information, referrals and related correspondences, entitlement documentation, logbooks, and other areas as assigned.
• Review all intake information for new referrals and performs initial screening assessments for intake criteria and makes recommendations regarding acceptance or denial.
• Perform Catholic Charities Housing Office intake assessments of each new tenant and then annually thereafter.
• Develop and implement the ISP and then every 6 months thereafter, reports outcomes and makes needed changes.
• Address the monthly progress achieved against specific milestones and targets related to housing and referral for services.
• Case Manager Schedule: Monday – Friday (35 & 40 hours per week)
• Case Manager Location: Hiring for both Albany ( DePaul) & Troy (St. Peters)
• No subject-to-call shifts required

Qualifications:

• Education:
  • Associate's Degree in Social Work, Bachelor's preferred
• Experience:
  • 1–3 years’ experience with relevant experience in Human Services or a related field
  • Bilingual / Spanish preferred
• Valid Driver's License along with car insurance, registration, and access to working vehicle required

We value work-life balance and offer some stellar benefits:

• For benefit-eligible positions:
  • Health/Dental/Vision/Life Insurance
  • Retirement planning options
  • Generous Time Off (as an eligible employee, you will accrue up to 23 days off in your first year, based on your standard work day)
  • Clickhereto view our benefit brochure!
• A collaborative work environment
• Employee Assistance Program
• Ongoing training and development
• Recognition and Awards
• A collaborative team culture

Catholic Charities is proud to be an Equal Opportunity Employer, fostering a workplace where every individual can shine their brightest.

Applicants have rights under Federal Employment Law:

Family and Medical Leave Act (FMLA)

Equal Employment Opportunity (EEO) Know Your Rights

Employee Polygraph Protection Act (EPPA)