Steakhouse Dining Room Manager – Guest-First Leader

Sullivan; Charlotte (NC); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Critical Illness Insurance

Accident Insurance

Legal Insurance

Life Insurance/AD&D

Short & Long-Term Disability Insurance

Referral Bonus

Job summary

Sullivan's Steakhouse is seeking a Dining Room Manager to lead the dining room team, drive guest service excellence, and partner with the GM to maximize profitability. The role emphasizes upscale casual dining standards and staff development.

The ideal candidate has 2–5 years in upscale dining, a strong leadership mindset, and a passion for hospitality. Experience in a steakhouse and wine knowledge are valued. This is an exempt, on-site position with Sullivan's Steakhouse.

Qualifications

• 2–5 years of Casual or Upscale Dining experience.
• Strong leadership with a positive attitude and enthusiasm for hospitality.
• Experience managing a steakhouse; Level 1 Wine Certification a plus.

Responsibilities

• Assist the GM to ensure profitability within cost and labor guidelines while delivering high-quality service.
• Lead guest service initiatives and training to improve guest satisfaction and loyalty.
• Oversee daily dining room operations and team performance.

Skills

Leadership

Hospitality

Wine knowledge

Job description

Sullivan's Steakhouse is seeking a Dining Room Manager to lead the dining room team, drive guest service excellence, and partner with the GM to maximize profitability. The role emphasizes upscale casual dining standards and staff development.

The ideal candidate has 2–5 years in upscale dining, a strong leadership mindset, and a passion for hospitality. Experience in a steakhouse and wine knowledge are valued. This is an exempt, on-site position with Sullivan's Steakhouse.