Stay & Play Youth Engagement Specialist

The Y in Central Maryland; Arnold (MD); On-site; USD 17,000 - 22,000; Full time

Job summary

The Y in Central Maryland invites individuals who value service and community to join as Stay and Play Associates in Arnold, MD. Under supervision, you will engage with families, supervise children, and maintain a safe, welcoming family center.

This role emphasizes building relationships, following policies, and upholding the Y’s four core values—Caring, Honesty, Respect, and Responsibility—while delivering high-quality programs and activities.

Responsibilities

• Reports to work in uniform a minimum of ten minutes prior to assigned shift in order to receive communications and instructions from supervisor or associate.
• Provide excellent services to members, guest, and program participants in the Y center, on the phone, and through email exchange
• Through engagement, build meaningful relationships with members, guest, and program participants with positive and solution driven interaction
• Providing a safe, engaging, and nurturing environment which fosters the social, emotional, physical, cognitive, and creative development of each child in our care.
• Effective and appropriate communicate with children and parents/guardian.
• Highly engagement with children by guiding children to activities, using their name, and monitor their actions during their usage of the center.
• Maintain clean and disinfected environment for children’s safety.
• Maintain all proper paperwork including sign in/out process, behavior reports, "boo boo" reports, incident report, etc.
• Must have understanding of the age and stages of youth development, and work with children.
• Adhere/enforce to all policies, guidelines, rules, and best practices as outlined by the Y in Central Maryland with positive interaction.
• Leader in handling conflict, concerns, member frustrations, and unusual center situations.
• Informing proper leaders of operating challenges and/or conflicts during operating hours (either with members and/or associates).
• Focus on quality experiences and engagement within programs, services, and activities.
• Promotes a professional image and maintains a clean and safe environment at all times.
• Ability to work with diverse population.
• Attend and actively participate in all meetings as assigned.
• Incorporate the four character values of the Y: Caring, Honesty, Respect, and Responsibility and adhere to the Y Code of Conduct.
• Communicate the Y mission and objectives to the community.
• Assist in all other areas as assigned.

Job description

The Y in Central Maryland invites individuals who value service and community to join as Stay and Play Associates in Arnold, MD. Under supervision, you will engage with families, supervise children, and maintain a safe, welcoming family center.

This role emphasizes building relationships, following policies, and upholding the Y’s four core values—Caring, Honesty, Respect, and Responsibility—while delivering high-quality programs and activities.