Station Training Supervisor

Piedmont Airlines; Phoenix (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on American Airlines n/t

Medical and dental

Job summary

Piedmont Airlines is seeking a Station Training Supervisor in the Ground Handling Department to lead on-the-job training for new hires and ongoing learning for the station team.

The role includes hands-on de-icing instruction, demonstrations of equipment and vehicle use, and post-training follow-up to ensure compliance across shifts. Two years of airline experience is preferred, with ability to work with all levels of staff. Reports to the Department Manager, Team Member Services.

Qualifications

• Two years of airline experience, ideally across ticketing, gate, and ramp.
• Strong organizational skills and multi-tasking ability.
• Ability to work independently and meet deadlines.
• Ability to collaborate with all levels of management and staff.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Provide on-the-job training to new hires in the station.
• Demonstrate proper equipment and vehicle usage.
• Deliver hands-on de-icing training and follow-up for compliance.
• Assist with station supplies delivery and storage.
• Support operations during special events.

Skills

Airline experience

Organizational skills

Independent worker

Conflict resolution

Microsoft Office familiarity

Education

Bachelor’s Degree in Aviation, Education, or related field

Tools

QIK

Sabre

Job description

We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a Station Training Supervisor in our Ground Handling Department.

The primary responsibility of the position is providing quality on-the-job training to our new team members and continuous learning for our team members in the station. This includes demonstrating proper use of all equipment and vehicles along with hands-on de-icing training and follow up. The successful candidate will have two years of airline experience, preferably encompassing all functions (ticketing, gate, ramp). This position will report to the Department Manager, Team Member Services.

Essential Duties

• Assign a variety of tasks and assignments to new hire employees, including airport familiarization


• Demonstrate proper use of all equipment and vehicles


• Provide hands‑on training for de‑icing


• Follow up after all training events to ensure compliance


• Assist with delivery and storage of station supplies


• Provide support when special events are scheduled

Job Qualifications And Competencies

• Two (2) years of airline experience, preferably encompassing all functions (ticketing, gate, ramp)


• Outstanding organizational skills and ability to multi‑task


• Ability to work independently, set and meet own deadlines


• Ability to work well with all levels of management and support staff


• Familiarity with Microsoft Office Suite


• Ability to defuse conflicts among team members

Preferred Qualifications

• Experienced instructor or public speaker


• Extensive knowledge of QIK, Sabre


• Bachelor’s Degree in Aviation, Education, or related field

Work Environment

• Standard office environment, use of computers and other office equipment


• Airport ramp environment, subject to varied weather conditions and elevated noise levels


• All shifts including weekends, nights, holidays and/or irregular shifts

Physical Requirements

• Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs


• Handle objects up to 70 pounds


• Assist passengers with disabilities, including, but not limited to, pushing wheelchairs

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.

Starting Rate

$18.50/Hourly

Job Application Deadline

September 7, 2026

Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.