Station Operations Coordinator

Piedmont Airlines; Charlotte (NC); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on the American Airlines

Medical and dental available

Job summary

Piedmont Airlines in Charlotte, NC, is hiring a Station Operations Coordinator in our Ground Handling Department. You will allocate daily staffing to flights and related tasks, using staffing programs to identify day-of needs and generate reports for management.

The role requires strong decision-making and proficiency with Microsoft Office. Join a team that values safety, reliability, and service excellence, with opportunities for growth and professional development within the company and its

Qualifications

• Experience with staffing allocation and day-of operations.
• Proficiency with Microsoft Office Suite.
• Ability to work with Collective Bargaining Agreements and local policies.

Responsibilities

• Drive operational excellence in a safety-conscious environment.
• Effectively allocate resources to enable team members to meet goals.
• Allocate resources per Collective Bargaining Agreements and local policies.
• Use staffing programs to identify day-of needs and provide required reports.
• Understand and implement corporate policies and goals in daily routines.
• Produce daily/weekly/monthly reports and perform administrative duties.
• Maximize station performance by adapting to operational changes and solving problems.
• Perform additional station coordination duties as required.

Skills

Employee engagement

Critical thinking

Performance assessment

Cross-level collaboration

Decision making

Independent work

Prioritization

MS Office

Staff coordination

Tools

Prime

GET

RNV

Sabre

Job description

We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Station Operations Coordinator in our Ground Handling Department. The primary responsibility of the position is to allocate the daily staffing to flights and flight-related tasks. The Station Operations Coordinator also utilizes staffing programs and other resources to identify needs for day-of operational requirements and provide various reports. The successful candidate will have strong decision-making skills and be familiar with Microsoft Office Suite. This position will report to the Station Management.

Essential Duties

• Drive operational excellence in a safety-conscious environment
• Effectively allocate resources and provide appropriate support to enable team members to deliver on operational goals
• Allocate resources in accordance with Collective Bargaining Agreements and local policies
• Utilize staffing programs and other resources (i.e. Prime, GET, RNV, Sabre) to identify needs for day-of operations and provide required reports
• Understand the corporate culture, policies, and goals while taking measures to implement these into daily work routines
• Administrative duties, including daily/weekly/monthly reports
• Maximize operational performance for the station by adjusting to changes in operational conditions and proactively solving problems
• Conduct other station coordination duties and responsibilities as required

Job Qualifications And Competencies

• Ability to bring out the best performance in the workforce through proactive employee engagement
• Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Ability to monitor and assess performance of self, team members, and the operation to make improvements or take corrective action
• Ability to work well with all levels of management and frontline staff
• Strong decision-making skills
• Ability to work independently, set and meet own deadlines
• Ability to prioritize and execute with a sense of urgency
• Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation
• Familiarity with Microsoft Office Suite

Preferred Qualifications

• Previous experience in airline customer service or staffing allocation
• Previous experience with GS RealTime
• Working knowledge of Air Operations Area (AOA)
• Working knowledge of company policies and automation applications

Work Environment

• Use of computers, telephones, radios, and other office equipment
• Airport ramp environment, subject to varied weather conditions and elevated noise levels
• All shifts including weekends, nights, holidays and/or irregular shifts

Physical Requirements

• Occasional lifting up to 25lbs

Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of High School or GED completion. Minimum 18 years of age.

Starting Rate

$19.18/Hourly

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.

Benefit package

• Benefit package includes paid training, holiday pay, 401(k), vacation, family travel on the American Airlines network.
• Medical and dental available.

Job Application Deadline

September 2, 2026