Station Training Supervisor

Piedmont Airlines, Inc.; Boston (MA); On-site; USD 2,330,000 - 3,318,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on the American Airlines

Job summary

Piedmont Airlines, Inc. is seeking a Station Training Supervisor for our Ground Handling Department in Boston.

The role focuses on delivering high-quality on-the-job training to new hires and ongoing learning for the team, including hands-on de-icing instruction and equipment operation demonstrations. Our ideal candidate has two years of airline experience across ticketing, gate, and ramp functions, strong organizational skills, and the ability to manage multiple tasks while maintaining

Qualifications

• Two (2) years of airline experience, preferably encompassing all functions (ticketing, gate, ramp).
• Outstanding organizational skills and ability to multi-task.
• Ability to work independently, set and meet own deadlines.
• Ability to defuse conflicts among team members.

Responsibilities

• Provide quality on-the-job training to new hires and continuous learning for current staff.
• Demonstrate proper use of equipment and vehicles and hands-on de-icing training.
• Follow up after training events to ensure compliance.
• Assist with delivery and storage of station supplies and support for special events.

Skills

Instructor

Public speaking

Organizational skills

Multi-tasking

Conflict resolution

MS Office

Aviation knowledge

Education

Bachelor’s degree in Aviation/Education or related field

Tools

QIK

Sabre

Job description

We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a Station Training Supervisor in our Ground Handling Department. The primary responsibility of the position is providing quality on-the-job training to our new team members and continuous learning for our team members in the station. This includes demonstrating proper use of all equipment and vehicles along with hands-on de-icing training and follow up. The successful candidate will have two years of airline experience, preferably encompassing all functions (ticketing, gate, ramp). This position will report to the Department Manager, Team Member Services.Essential Duties:Assign a variety of tasks and assignments to new hire employees, including airport familiarizationDemonstrate proper use of all equipment and vehiclesProvide hands-on training for de-icingFollow up after all training events to ensure complianceAssist with delivery and storage of station suppliesProvide support when special events are scheduledJob Qualifications and Competencies:Two (2) years of airline experience, preferably encompassing all functions (ticketing, gate, ramp)Outstanding organizational skills and ability to multi-taskAbility to work independently, set and meet own deadlinesAbility to work well with all levels of management and support staffFamiliarity with Microsoft Office SuiteAbility to defuse conflicts among team membersPreferred Qualifications:Experienced instructor or public speakerExtensive knowledge of QIK, SabreBachelor’s Degree in Aviation, Education, or related fieldWork Environment:Standard office environment, use of computers and other office equipmentAirport ramp environment, subject to varied weather conditions and elevated noise levelsAll shifts including weekends, nights, holidays and/or irregular shiftsPhysical Requirements:Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairsHandle objects up to 70 poundsAssist passengers with disabilities, including, but not limited to, pushing wheelchairsThe above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.Starting Rate:$20.50/HourlyAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.Job Application Deadline:September 4, 2026Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.