Station Training Supervisor

Piedmont Airlines; Boston (MA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on AA network

Medical and dental available

Job summary

Piedmont Airlines is seeking a Station Training Supervisor for our Ground Handling Department in Boston. You will lead on-the-job training for new team members and provide ongoing coaching to strengthen station performance and safety.

The role requires two years of airline experience and strong organizational skills, with preferred qualifications in aviation or education. Expect to train across ticketing, gate, and ramp functions and report to the Department Manager, Team Member Services.

Qualifications

• Two years of airline experience, preferably encompassing ticketing, gate, and ramp.
• Strong organizational skills and ability to multi-task.
• Ability to work independently and meet deadlines.
• Able to work with all levels of management and staff.

Responsibilities

• Provide on-the-job training to new hires at the station.
• Demonstrate proper use of equipment and vehicles; de-icing training.
• Follow up after training events to ensure compliance.
• Assist with delivery and storage of station supplies.
• Provide support during special events.

Skills

Organizational skills

Multi-tasking

Conflict resolution

Independent work

Team collaboration

Education

Bachelor's degree in Aviation

Bachelor's degree in Education or related field

Tools

QIK

Sabre

Microsoft Office Suite

Job description

We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a Station Training Supervisor in our Ground Handling Department.

The primary responsibility of the position is providing quality on-the-job training to our new team members and continuous learning for our team members in the station. This includes demonstrating proper use of all equipment and vehicles along with hands‑on de‑icing training and follow up. The successful candidate will have two years of airline experience, preferably encompassing all functions (ticketing, gate, ramp). This position will report to the Department Manager, Team Member Services.

Essential Duties

• Assign a variety of tasks and assignments to new hire employees, including airport familiarization
• Demonstrate proper use of all equipment and vehicles
• Provide hands‑on training for de‑icing
• Follow up after all training events to ensure compliance
• Assist with delivery and storage of station supplies
• Provide support when special events are scheduled

Job Qualifications And Competencies

• Two (2) years of airline experience, preferably encompassing all functions (ticketing, gate, ramp)
• Outstanding organizational skills and ability to multi‑task
• Ability to work independently, set and meet own deadlines
• Ability to work well with all levels of management and support staff
• Familiarity with Microsoft Office Suite
• Ability to defuse conflicts among team members

Preferred Qualifications

• Experienced instructor or public speaker
• Extensive knowledge of QIK, Sabre
• Bachelor’s Degree in Aviation, Education, or related field

Work Environment

• Standard office environment, use of computers and other office equipment
• Airport ramp environment, subject to varied weather conditions and elevated noise levels
• All shifts including weekends, nights, holidays and/or irregular shifts

Physical Requirements

• Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
• Handle objects up to 70 pounds
• Assist passengers with disabilities, including, but not limited to, pushing wheelchairs

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.

Starting Rate

$20.50/Hourly

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.

Job Application Deadline

September 4, 2026

Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline.