Station Manager

XWELL, Inc.; Atlanta, Northern (GA, KY); Hybride; USD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Pet insurance

401K

Generous PTO

Résumé du poste

XWELL, Inc. is seeking a Station Manager to oversee operations at our in-airport collection station. You will manage the budget, control inventory, and lead staff training, while ensuring high-quality service to participants and strict adherence to hygiene standards.

You will report to the Director of XpresCheck, monitor KPIs, implement new initiatives, and collaborate with cross-functional teams to meet operational objectives and maintain program integrity.

Qualifications

• Budget Adherence: manage location budget and monitor expenses.
• Inventory Control: oversee stock levels and ordering processes.
• Staff Training and Development: lead training programs for the location's team.
• KPI Monitoring: track KPIs like participant numbers and data completeness.
• Initiative Implementation: roll out new initiatives from leadership.
• Team Leadership: mentor and guide the location's staff.
• Communication and Reporting: keep stakeholders updated with performance.
• Compliance: follow health, safety, and confidentiality requirements.

Responsabilités

• Oversee the budget for the designated location and ensure financial targets.
• Manage inventory and establish efficient ordering practices.
• Lead training and development for staff to enhance performance.
• Monitor KPIs and develop action plans for improvements.
• Implement new initiatives and ensure smooth integration across teams.
• Direct and mentor the location team to promote collaboration and accountability.
• Maintain clear reporting to Area Manager and Sr. Program Director.
• Ensure compliance with regulations and confidentiality standards.

Description du poste

Station Manager

Description

XWELL is a leader in promoting health and wellness for airport travelers, boasting two decades of dedicated service and ongoing expansion. As a prominent travel, health, and wellness brand, we are revolutionizing the approach to well-being in the bustling airport environment. Our commitment is unwavering, and our XpresCheck team plays a pivotal role by partnering with the U.S. Centers for Disease Control and Prevention (CDC).
Our collaborative efforts extend beyond COVID-19 variant detection, encompassing the comprehensive detection and sequencing of 30 different pathogens that could potentially be introduced into the U.S. by international travelers. The Station Manager plays a pivotal role within our organization, overseeing the efficient and effective operations of our in-airport collection station. Reporting directly to the Director of XpresCheck, this position is responsible for ensuring budget adherence, controlling inventory, training and developing staff, monitoring KPIs, and implementing new initiatives to meet our operational objectives. You will oversee a staff whose role involves engaging with international travelers, urging them to voluntarily provide swabs. This voluntary contribution significantly aids the CDC in tracking variants and understanding the presence of various pathogens.

Requirements

Key Responsibilities: Budget Adherence:

• Manage the budget for the designated location.


• Monitor and control expenses, labor costs, and financial performance to meet budgetary targets.


• Identify cost-saving opportunities and recommend adjustments when necessary.

Inventory Control and Ordering:

• Oversee inventory management to maintain optimal stock levels and minimize waste.


• Implement efficient ordering processes to ensure adequate inventory levels.


• Work to standardize purchasing practices to optimize savings.

Staff Training and Development:

• Lead the training and development of the location's staff.


• Develop training programs and resources to enhance employee skills and knowledge.


• Ensure that employees are well-equipped to deliver exceptional service to participants.

KPI Monitoring:

• Regularly monitor key performance indicators (KPIs) for the location, including participant numbers, target countries, data completeness, and operational efficiency.


• Analyze KPI data to identify trends, successes, and areas for improvement.


• Develop action plans to address performance gaps.

Initiative Implementation:

• Implement new initiatives, processes, and policies introduced by the Area Manager or Sr. Program Director.


• Collaborate with assistant managers and employees to ensure seamless integration.


• Monitor and report on the effectiveness of new initiatives, recommending adjustments as necessary.

Team Leadership:

• Lead, mentor, and provide guidance to the location's team, fostering a positive work environment that promotes collaboration, motivation, and accountability.


• Address employee concerns and conflicts to maintain a professional workplace.

Communication and Reporting:

• Maintain clear and open communication with the Area Manager, Sr. Program Director, and other relevant stakeholders.


• Provide regular reports on performance, KPIs, and the status of new initiatives.

Compliance:

• Adhere to all regulations and polices related to station operations.


• Maintain confidentiality regarding participants’ information.


• Adhere to strict hygiene and sanitation standards, including proper cleaning and sanitization.


• Follow XWELL policies and procedures related to health and safety.


• Any other duties as assigned.

Benefits:

• *Medical Denta, Vision, and Pet Insurance


• 401K
  
• Generous PTO Plan


• Competitive Salary