Airport Bio-Surveillance Specialist

XWELL; Los Angeles (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly wage

Flexible scheduling

Medical Dental Vision and PetInsurance

401K with Corporate Match

Generous PTO Plan

Tuition Reimbursement

Job summary

XWELL is seeking a Bio-Surveillance Specialist to engage international travelers, collect samples, and support CDC efforts in tracking pathogens at airport environments. The role requires working closely with the XpresTest team and adhering to strict hygiene and security protocols.

You will collaborate with management, participate in training, and maintain rigorous standards for confidentiality and safety while ensuring a welcoming and professional interaction with travelers.

Qualifications

• 1–2 years of customer-facing experience.
• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Proficient in using computer systems.
• Ability to obtain and maintain the required airport security badge.
• Willingness to work flexible hours, including nights, weekends and holidays.
• Ability to stay calm in demanding environments.
• Knowledge of HIPAA regulations (preferred).

Responsibilities

• Greet passengers and collect samples with courtesy and professionalism.
• Collaborate with management and staff to foster a positive work environment.
• Adhere to all station regulations and maintain participant confidentiality.
• Ensure station hygiene, sanitation, and cleanliness; report issues as needed.

Skills

Communication

Customer facing

Multitasking

Computer skills

Security badge

Flexible hours

Composure

HIPAA knowledge

Education

High school diploma or GED

Job description

XWELL is seeking a Bio-Surveillance Specialist to engage international travelers, collect samples, and support CDC efforts in tracking pathogens at airport environments. The role requires working closely with the XpresTest team and adhering to strict hygiene and security protocols.

You will collaborate with management, participate in training, and maintain rigorous standards for confidentiality and safety while ensuring a welcoming and professional interaction with travelers.