Bio-Security Specialist

XWELL Group

Chicago (IL)

On-site

USD 20,664 - 34,440

Full time

14 days+

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Benefits offered by this job

Competitive Hourly Wage

Flexible scheduling

Medical, Dental, Vision, and Pet Insurance

401K with Corporate Match

Generous PTO Plan

Tuition Reimbursement

Job summary

A health and wellness company in Chicago is seeking a Bio-Security Specialist to engage with international travelers for pathogen sampling and collaborate with CDC efforts. The ideal candidate should have 1–2 years of customer-focused experience, strong communication skills, and willingness to work flexible hours. Responsibilities include greeting passengers, collecting samples, and ensuring compliance with health and safety regulations. The position offers competitive pay, flexible scheduling, and benefits including medical and retirement plans.

Qualifications

Willingness to work flexible hours, including nights, weekends, and holidays.
Minimum 1–2 years of customer-facing experience.
Knowledge of HIPAA regulations preferred.

Responsibilities

Greet passengers and collect samples of flight wastewater.
Collaborate with management and participate in team meetings.
Adhere to regulations regarding station operations and maintain confidentiality.

Skills

Customer service skills

Communication skills

Organizational skills

Multitasking abilities

Proficiency in computer systems

Education

High school diploma or GED

Job description

XWELL is a leader in promoting health and wellness for airport travelers, boasting two decades of dedicated service and ongoing expansion. As a prominent travel, health, and wellness brand, we are revolutionizing the approach to well-being in the bustling airport environment. Our commitment is unwavering, and our XpresTest team plays a pivotal role by partnering with the U.S. Centers for Disease Control and Prevention (CDC).

Our collaborative efforts extend beyond COVID‑19 variant detection, encompassing the comprehensive detection and sequencing of 30 different pathogens that could potentially be introduced into the U.S. by international travelers. In the capacity of a Bio‑Security Specialist, your role will involve engaging with international travelers, urging them to voluntarily provide swabs. This voluntary contribution significantly aids the CDC in tracking variants and understanding the presence of various pathogens.

Responsibilities

Collecting Samples

Greet passengers with a warm and welcoming demeanor, creating a positive first impression.
Maintain a professional and ethical approach in all interactions with the traveling public.
Collect samples of flight wastewater to identify and analyze pathogens.

Team Collaboration

Collaborate with management and other staff to create a cohesive and positive work environment.
Participate in team meetings and training sessions to enhance skills and stay informed about CDC updates.

Compliance

Adhere to all regulations and polices related to station operations.
Maintain confidentiality regarding participants’ information.
Adhere to strict hygiene and sanitation standards, including proper cleaning and sanitization.
Follow XWELL policies and procedures related to health and safety.

Facility Maintenance

Ensure the cleanliness and orderliness of the station area.
Report any maintenance issues to the appropriate personnel.

Required Qualifications

Willingness to work flexible hours, including nights, weekends, and holidays, to accommodate the varying schedules of airport travelers.
Excellent interpersonal and communication skills.
Strong organizational and multitasking abilities.
Proficient in using computer systems.
Ability to remain calm and composed in demanding environments.
Minimum 1–2 years of customer facing experience.

Preferred Qualifications