Statewide Disability Hearings Manager

Washington State Department of Social and Health Services; Tumwater (WA); On-site; USD 90,000 - 120,000; Full time

Job summary

Washington State Department of Social and Health Services is seeking a Disability Hearings Unit Manager to lead statewide adjudication operations and develop division-wide policies. You will oversee a team of experienced hearing officers, travel to SSA and DSHS locations, and ensure compliance with CFRs, WACs, and POMS.

You will supervise training and certification, provide QA of written decisions, and serve as an expert witness on select hearings while aligning procedures with SSA mandates and

Qualifications

• Bachelor's degree in social science, medical-related field, or equivalent.
• At least three years of supervisory or managerial experience in a Disability Determination Services or Social Security Administration office.
• Five years of experience working as an Adjudicator in a DDS/SSA setting.

Responsibilities

• Oversee statewide operation of the Disability Hearings Unit.
• Supervise, train, and certify hearing officers.
• Assure quality control and compliance with CFRs, WACs and POMS.
• Provide training and quality assurance of written decisions.
• Appear as expert witness for Title XIX Non-Grant Medical Assistance Fair Hearings.
• Determine production, goals, standards, workflow and accuracy, assign cases.
• Develop hearing procedures and interpret policy, problem solve and review work for accuracy.
• Implement SSA policy and regulation mandates, quality initiatives, and budget changes.
• Evaluate and establish business processes to meet goals.
• Respond to questions and assist staff with SSA, DSHS, and SSA legal matters.
• Evaluate workload and determine staffing needs for SSA annual goals.
• Direct, mentor, train and advise DHU staff statewide with performance plans.
• Ensure DHU staff are trained and maintain productive workforce.

Skills

Supervisory experience

Policy implementation

Stakeholder management

Travel readiness

Education

Bachelor's degree in social science/medical field

Job description

Washington State Department of Social and Health Services is seeking a Disability Hearings Unit Manager to lead statewide adjudication operations and develop division-wide policies. You will oversee a team of experienced hearing officers, travel to SSA and DSHS locations, and ensure compliance with CFRs, WACs, and POMS.

You will supervise training and certification, provide QA of written decisions, and serve as an expert witness on select hearings while aligning procedures with SSA mandates and