Statewide Civil Rights Compliance Program Lead

State of Louisiana; Baton Rouge (LA); On-site; USD 65,000 - 95,000; Full time

Job summary

Louisiana Department of Health is seeking a statewide Civil Rights Complaint Program Manager to lead the centralized program, oversee investigations, and coordinate compliance for SNAP, Medicaid, and other federally funded programs. The role requires directing operations and ensuring equitable access and fairness across LDH programs.

Applicants should have substantial experience in managing administrative or public sector programs, with a focus on civil rights and compliance.

Qualifications

• Plans, develops, implements, administers, and evaluates the Department’s centralized statewide Civil Rights Complaint Program.
• Administers the civil rights complaint process for SNAP, Economic Stability (Independence) Programs, Medicaid, and other federally funded programs.
• Receives, reviews, and coordinates the processing of federal and state-level civil rights complaints.
• Provides guidance and support throughout civil rights complaint investigations to ensure matters are appropriately addressed.
• Coordinates civil rights compliance activities for Department-administered programs receiving federal financial assistance.
• Monitors program operations and processes to promote compliance with applicable federal and state civil rights requirements.
• Collaborates with Department programs and stakeholders on civil rights complaint administration, compliance matters, and other assigned program activities.

Responsibilities

• Plans, develops, implements, administers, and evaluates the Department’s centralized statewide Civil Rights Complaint Program.
• administers the civil rights complaint process for SNAP, Medicaid, and other federally funded programs.
• Receives, reviews, and coordinates processing of complaints.
• Provides guidance during investigations to ensure proper resolution.
• coordinates compliance activities for federal funds in Department programs.

Skills

Program management

Public sector experience

Civil rights compliance

Policy development

Education

Bachelor’s degree

Advanced degree or JD

Tools

SSA background process

Job description

Louisiana Department of Health is seeking a statewide Civil Rights Complaint Program Manager to lead the centralized program, oversee investigations, and coordinate compliance for SNAP, Medicaid, and other federally funded programs. The role requires directing operations and ensuring equitable access and fairness across LDH programs.

Applicants should have substantial experience in managing administrative or public sector programs, with a focus on civil rights and compliance.