State Services Coordinator- Region 3 Field Office- Atlanta

Georgia Department of Revenue; Atlanta (GA); Remote; USD 42,000 - 64,000; Full time

Job summary

The Department of Behavioral Health and Developmental Disabilities in Georgia seeks a State Services Coordinator for the Region 3 Field Office in Atlanta. This field-based role supports individuals with IDD across multiple counties, developing ISPs and coordinating providers under supervision.

You will facilitate ISP meetings, educate families, and monitor service plan outcomes, ensuring HIPAA compliance and safety.

Qualifications

• Bachelor’s degree in a related field and two years of job-related experience.
• Knowledge of IDD services, Medicaid waivers, or DBHDD I/DD services preferred.
• Spanish fluency is preferred.

Responsibilities

• Develops and monitors Individual Support Plans (ISPs).
• Schedules and facilitates ISP meetings with families and providers.
• Assists individuals with IDD to choose state funded providers.
• Ensures HIPAA compliance and confidentiality of protected health information.
• Monitors ISP implementation and health and safety via visits and documentation reviews.

Skills

Communication skills

Spanish fluency

Interpersonal skills

Education

Bachelor’s degree in related field

Job description

Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!
Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia’s more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title

State Services Coordinator- Region 3 Field Office- Atlanta

Agency

Department of Behavioral Health and Developmental Disabilities

Job Requisition ID

JR0000006788

Shift

Not Applicable (United States of America)

Compensation Details

BASED ON EDUCATION AND EXPERIENCE

Job Description

Job Title

State Services Coordinator- Region 3 Field Office- Atlanta

Remote

Remote

Travel

70-80% within Dekalb, Rockdale, Newton, and Gwinnett counties

Job Summary

The candidate chosen for this position will perform the duties listed below in multiple counties in Georgia. The position is field based, with supervision from the Regional Field Office. State Service Coordinators develop service plans and monitor services for Individuals with intellectual or developmental disabilities (IDD) who have been screened and determined eligible for State Funded Services. State Services Coordinators are assigned specific counties/provider locations, and under general supervision, will perform the following duties for Individuals on their caseloads:

• Communicates with individuals in a manner appropriate to the individual’s abilities to gather required information; communicates with families and other authorized parties to obtain information necessary to maintain awareness of changing circumstances, current level of need, and specific support needs
• Assist individuals with IDD to choose state funded service providers by providing information on providers and facilitating meetings with potential providers
• Periodically reassess needs, hopes and desires coupled with assessment of risks and protection
• Schedules and facilitates ISP meetings
• Develops Individual Support Plans (ISPs)
• Develops and maintains knowledge of community resources and maintains a network of community contacts; uses this knowledge to educate and advise families, providers, and caregivers as appropriate
• Complies with HIPAA and all DBHDD policies regarding confidentiality of protected health information
• Reports concerns of abuse, neglect, exploitation or immediate risk to an individual as required by policy
• Systematically monitor the implementation and the effectiveness of the ISP and the health and safety of each individual on the caseload via visits and review of documentation

Preferred Qualifications ‑ External

• Experience with or knowledge of individuals with intellectual/developmental disabilities, Medicaid waivers, and DBHDD I/DD services; experience working successfully without daily contact with a supervisor.
• Spanish fluency

For benefits information, please visit: https://careers.dbhdd.ga.gov/why-dbhdd/

Employment Requirements

To ensure the safety and wellbeing of our employees, individuals and communities we serve, certain positions within DBHDD may require evaluations, vaccinations, professional licensure and certifications. Licenses must be current and enable providers to practice within the State of Georgia.

The following are a listing of evaluations and vaccinations that may be required for employees, including those not involved with direct care:

• Drug Screening
• TB Evaluation
• Annual Influenza*

*Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

FOR THIS TYPE OF EMPLOYMENT, STATE LAW REQUIRES A NATIONAL AND STATE BACKGROUND CHECK AS A CONDITION OF EMPLOYMENT.

Minimum Qualifications

Bachelor’s degree in a related field from an accredited college or university and two (2) years of job-related experience; or two (2) years of experience at the lower level Social Svcs Prgm Coord 1 (SSP030) or position equivalent. -Note: Some positions require eligibility for licensure.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.