State Operations Manager - Georgia

Belle; Atlanta (GA); Presencial; USD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus program

Health coverage

Dental coverage

Vision coverage

PTO & holidays

Growth opportunities

Descripción de la vacante

Belle is seeking an Operations Manager to lead and expand field operations across Georgia. The role emphasizes building teams, improving accountability, and delivering a positive member experience as the organization grows.

The position requires regular travel within Georgia (approximately 50-75%). You will coach field leaders, report performance, and drive execution across markets while fostering growth and adoption of new processes and technology.

Formación

• 5+ years of experience in field operations or multi-site management.
• Strong coaching and people development skills.
• Comfortable using data to identify trends and drive action.
• Excellent cross-functional collaboration abilities.

Responsabilidades

• Meet or exceed statewide monthly performance and quality benchmarks.
• Maintain a strong field presence through monthly ride-alongs with real-time coaching.
• Report performance, risks, and recommendations to leadership.
• Establish clear accountability throughout the state’s operations structure.
• Ensure Supervisors manage day-to-day field performance and escalations.
• Develop leadership capabilities and a strong candidate pipeline.
• Turn priorities into clear execution plans and adopt new processes and technology.
• Serve as the primary state Operations contact for cross-functional initiatives.

Conocimientos

Field operations

People leadership

Data analytics

Cross-functional collab

Execution mindset

Descripción del empleo

A growing healthcare organization is seeking a hands-on Operations Manager to lead and expand field operations across Georgia. This high-impact role will build strong operational leadership, strengthen accountability and execution, and support a positive experience for every member.

As the organization grows, you'll help build the teams and operational practices needed to support its expansion. The role is based in Georgia and requires regular travel throughout the state, approximately 50-75% of the time.

In this role, you will:

• Meet or exceed statewide monthly performance and quality benchmarks
• Maintain a strong field presence through monthly ride-alongs, offering real-time coaching and strengthening engagement and performance
• Report performance, risks, and recommendations to leadership
• Establish clear, two-way accountability throughout the state's operations structure, with responsibilities defined at every level and leaders supporting the teams they oversee
• Ensure Supervisors independently manage day-to-day field performance and escalations, resolving decisions at the appropriate level
• Develop leadership capabilities and a strong candidate pipeline to support continued growth
• Turn priorities into clear execution plans, address inconsistencies across markets, and support adoption of new processes and technology
• Serve as the primary state Operations contact for Operations, helping ensure cross-functional initiatives are implemented effectively

Requirements

• 5+ years of experience in field operations, or multi-site people management, including a track record of leading through frontline supervision
• Strong coaching and people-development skills, with experience building and growing a manager bench
• Comfortable working with data to identify trends, diagnose root causes, and drive corrective action
• Excellent cross-functional collaboration skills, with the ability to build trusted partnerships
• A hands-on, execution-oriented leader who thrives in a fast-growing, evolving environment

Benefits

• Competitive salary and performance-based bonus
• Health, dental, and vision coverage
• Paid time off and company holidays
• Opportunity for growth within a fast-growing, mission-driven company