State Operations Manager - Georgia

Belle; Johns Creek (GA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health, dental, vision

Paid time off and holidays

Growth opportunities

Job summary

Belle is seeking an Operations Manager to lead field operations across Georgia from a base in the state. The role emphasizes building leadership, accountability, and scalable execution as the organization grows, with significant travel across Georgia.

You will coach field teams, manage performance, and implement new processes and technology to improve quality and delivery while reporting to senior leadership.

Qualifications

• 5+ years in field operations or multi-site management.
• Proven coaching and leadership development experience.
• Comfortable using data to identify trends and take action.
• Strong cross-functional collaboration and communication.

Responsibilities

• Meet or exceed statewide monthly performance and quality benchmarks.
• Maintain a strong field presence via monthly ride-alongs with real-time coaching.
• Report performance, risks, and recommendations to leadership.
• Establish clear two-way accountability across the state's operations structure.
• Ensure Supervisors independently manage day-to-day field performance and escalations.
• Develop leadership capabilities and a strong candidate pipeline.
• Translate priorities into execution plans and adopt new processes and technology.
• Serve as the primary state Operations contact for cross-functional initiatives.

Skills

Field ops leadership

Data-driven decisions

Coaching & development

Cross-functional collaboration

Frontline supervision

Tools

Excel

Performance dashboards

Job description

A growing healthcare organization is seeking a hands-on Operations Manager to lead and expand field operations across Georgia. This high-impact role will build strong operational leadership, strengthen accountability and execution, and support a positive experience for every member.

As the organization grows, you’ll help build the teams and operational practices needed to support its expansion. The role is based in Georgia and requires regular travel throughout the state, approximately 50-75% of the time.

In this role, you will:

• Meet or exceed statewide monthly performance and quality benchmarks.
• Maintain a strong field presence through monthly ride-alongs, offering real-time coaching and strengthening engagement and performance.
• Report performance, risks, and recommendations to leadership.
• Establish clear, two-way accountability throughout the state’s operations structure, with responsibilities defined at every level and leaders supporting the teams they oversee.
• Ensure Supervisors independently manage day-to-day field performance and escalations, resolving decisions at the appropriate level.
• Develop leadership capabilities and a strong candidate pipeline to support continued growth.
• Turn priorities into clear execution plans, address inconsistencies across markets, and support adoption of new processes and technology.
• Serve as the primary state Operations contact for Operations, helping ensure cross-functional initiatives are implemented effectively.

• 5+ years of experience in field operations, or multi-site people management, including a track record of leading through frontline supervision.
• Strong coaching and people-development skills, with experience building and growing a manager bench.
• Comfortable working with data to identify trends, diagnose root causes, and drive corrective action.
• Excellent cross-functional collaboration skills, with the ability to build trusted partnerships.
• A hands-on, execution-oriented leader who thrives in a fast-growing, evolving environment.

• Competitive salary and performance-based bonus

• Health, dental, and vision coverage
• Paid time off and company holidays
• Opportunity for growth within a fast-growing, mission-driven company