State Facility Director, DHS - Norristown State Hospital

PA Department of Human Service; Norristown (Montgomery County); On-site; USD 134,000 - 182,000; Full time

Benefits offered by this job

Telework option

Job summary

PA Department of Human Services in Norristown State Hospital seeks a State Facility Director to drive clinical and operational excellence, lead strategic initiatives, and guide teams toward superior patient outcomes.

The role focuses on operational leadership, program growth, and financial stewardship within a complex, 24/7 facility, with telework opportunities and a competitive salary.

Qualifications

• Seven years of professional human services or health care program experience.
• Includes three years in a mental health or residential care facility with two years in supervision.
• Bachelor’s degree required.
• Equivalent experience may substitute the degree.

Responsibilities

• Guide hospital operations to support efficient workflows, strong performance, and excellence in treatment and rehabilitation.
• Shape clinical and operational strategies that strengthen programs, enhance results, and achieve goals.
• Support leaders through collaboration, coaching, and communication to build strong, future-focused teams.
• Lead development and enhancement of hospital programs, including therapy services, readiness programs, and cognitive remediation efforts.
• Assess and manage the complete operating budget while maintaining timely, accurate reporting.
• Oversee departmental activities to ensure full compliance with standards, surveys, and certification requirements.

Education

Bachelor's degree

Graduate degree

Job description

THE POSITION

As the State Facility Director, DHS for the Department of Human Services, you will drive the hospital’s mission to strengthen clinical and operational practices that improve care and elevate outcomes at Norristown State Hospital. This role gives you the chance to rally teams, upgrade systems, and champion high-quality service across a complex and dynamic environment. You will guide a hospital that plays a vital role in the community by supporting individuals with significant needs and leading staff with clarity and purpose. Your leadership will spark meaningful progress, push modern practices forward, and build a culture grounded in respect, growth, and learning.

DESCRIPTION OF WORK

This role leads and directs the clinical and operational functions of Norristown State Hospital to ensure operational efficiency, strong management, high-quality service delivery, and financial soundness. As a State Facility Director, DHS, you will perform the following duties:

• Operational Leadership:Guide hospital operations to support efficient workflows, strong performance, and excellence in treatment and rehabilitation
• Strategic Oversight:Shape clinical and operational strategies that strengthen programs, enhance results, and achieve goals
• Team Development:Support leaders through collaboration, coaching, and communication to build strong, future-focused teams
• Program Growth:Lead the development and enhancement of hospital programs, including therapy services, readiness programs, and cognitive remediation efforts
• Financial Management:Assess and manage the complete operating budget while maintaining timely, accurate reporting
• Accreditation Preparedness:Oversee departmental activities to ensure full compliance with standards, surveys, and certification requirements

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch. Your schedule is subject to change based on the needs of this 24 hour per day, 7 days per week facility.
• Telework:You will to have the option to telework in this position.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Compensation: $133,810 - $182,182/year

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Seven years of professional human services or health care program experience that includes three years in a mental health or residential care and treatment facility, including two years in a supervisory capacity, and a bachelor’s degree;
• An equivalent combination of experience and training that includes three years in a mental health or residential care and treatment facility, including two years in a supervisory capacity.

Additional Requirements:

• You must be able to perform essential job functions.

Preferred Qualifications (not required):

• Chief Executive Officer or Chief Operating Officer leadership level experience at a hospital
• Possession of a graduate degree
• Certification as a Fellow of the American College of Healthcare Executives (FACHE)