STATE ATTORNEY'S OFFICE, 10TH CIRCUIT- CLERICAL SPECIALIST I - 21000453

My Florida CFO; Bartow (FL); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Health benefits

Paid time off

State retirement

Job summary

STATE ATTORNEY'S OFFICE, 10TH CIRCUIT in Bartow seeks an Administrative Support Specialist (clerical) to serve as the primary contact at the front desk. You will answer calls, greet visitors, handle mail, and support daily office operations.

Bilingual English/Spanish proficiency is noted for translation support. The role requires basic clerical skills, adherence to policies, and ability to work standard daytime hours Monday through Friday.

Qualifications

• High school diploma or equivalency or equivalent combination of training and experience.
• Typing test score may be required for designated position.
• Bilingual English and Spanish proficiency preferred for front desk interactions.

Responsibilities

• Answer all incoming local and long-distance calls and connect to the requested office.
• Greet visitors and direct them to appropriate offices.
• Process incoming/outgoing mail and assist with general office operations.
• Maintain logs, filing, and routine clerical duties; follow records retention policies.

Skills

Bilingual English/Spanish

Phone systems

Customer service

Attention to detail

Team collaboration

Education

High school diploma or equivalent

Job description

STATE ATTORNEY'S OFFICE, 10TH CIRCUIT- CLERICAL SPECIALIST I - 21000453

JOB TITLE: Administrative Support Specialist

DEPARTMENT: Front Desk/Mail Room

CLASS CODE: 6031

PAY GRADE: 42

ANNUAL SALARY: $35,136.12

EEO CODE: 06

WORK SCHEDULE: M-F 8AM-5PM

JOB LOCATION: Bartow

FLSA STATUS: Included

RETIREMENT: Regular

DISTINGUISHING CHARACTERISTICS OF WORK:

An Administrative Support Specialist serves as a primary point of contact for the State Attorney’s Office, providing professional and courteous assistance to callers and visitors while performing a variety of administrative support duties. This position is responsible for answering and directing incoming telephone calls, greeting visitors, processing incoming and outgoing mail, and assisting with general office operations. Bilingual employees will assist in translations.

ILLUSTRATIVE DUTIES:

This is routine work in the operation of a call center and is performed under the general supervision of an administrative superior. Duties require limited knowledge of office systems or procedures and exercise of some independent judgment, attention to detail, and accuracy.

Duties include but are not limited to answering all incoming local and long-distance calls and making the proper connection to the person or office requested; placing outgoing local and long-distance calls; placing interoffice calls; answering routine non-technical questions and referring other questions to the proper person or office. Duties also include acting as receptionist, registering callers and visitors, directing them to the proper office and giving routine information.

Assignments may be a combination of, but not limited to the following, and/or similar clerical tasks: entering and updating information into office systems, pulling files, preparing folders, preparing or filing office correspondence and documents, extracting or copying information from one record to another, photo copying/printing documents, stamping/sorting/distributing mail, addressing envelopes, performing various office delivery runs and other miscellaneous duties as required. Other duties may include maintaining detailed records, developing new clerical procedures, requisitioning/ordering/receiving/storing/issuing office supplies. Bilingual employees will assist in translations.

NOTE: DUTIES ARE ILLUSTRATIVE AND NOT EXHAUSTIVE. THE OMISSION OF SPECIFIC STATEMENTS OF DUTIES DOES NOT EXCLUDE THEM FROM THE POSITION IF THE WORK IS SIMILAR, RELATED, OR A LOGICAL ASSIGNMENT TO THE POSITION.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Proficient in English and Spanish in both verbal and written communications;
• Knowledge of basic phone systems; ability to communicate effectively;
• Dependable and routine in-office attendance during regularly scheduled business hours;
• Ability to focus and pay attention to detail;
• Ability to read and comprehend;
• Effective and efficient communication skills and ability to interact professionally with other employees, members of the public and stakeholders;
• Perform quality work within deadlines;
• Ability to operate a computer and other office machinery;
• Ability to run the telephone system and respond to calls professionally;
• Ability to answer phone and take messages as required;
• Ability to read and follow rules, regulations, policies and procedures;
• Work effectively as a team contributor as well as independently;
• Comply with all Public Records statutes and policies;
• Travel as required;

EDUCATION/MINIMUM QUALIFICATIONS:

A high school diploma or equivalency or an equivalent combination of training and experience. A qualifying typing test score may be required for designated position.

PHYSICAL REQUIREMENTS:

• While performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hands and fingers to maintain files, supplies, and documents. The employee is frequently required to stand and walk. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds;
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust to focus;
• The noise level in the work environment is usually moderate;
• Applicant must have the physical, developmental and mental ability to perform job tasks, work efforts, responsibilities and duties of the job illustrated above. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions;

BENEFITS:

Benefits include, but are not limited to, health, dental, vision, life, paid annual and sick leave, paid state holidays, and a State retirement package. State employees are required to participate in the State of Florida Direct Deposit Program and contribute 3% of monthly gross (pre-tax) to the Florida Retirement System.

POLICIES:

The State Attorney's Office has a harassment-free workplace policy and professional conduct requirement. Employees must practice safe workplace procedures and follow policies and procedures regarding confidentiality and honesty. Employees must maintain satisfactory work attendance and job performance level.

Applicants considered for employment will be required to pass a comprehensive background check including fingerprinting. We hire only U.S. Citizens and those lawfully authorized to work in the U.S. The State Attorney's Office, through the Justice Administrative Commission, participates in the U.S. Government's Employment Eligibility Verification Program (E-Verify). E-Verify is a program that electronically confirms an employee's eligibility to work in the United States after completion of the Employment Eligibility Verification Form (I-9).

If you need an accommodation in order to participate in the application/selection process, please notify the hiring authority in advance.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

This position is open to internal and external applicants. We reserve the right to consider State Attorney’s Office employees for promotion or transfer prior to contacting persons not employed by the State Attorney’s Office.

All offers of employment will be conditioned upon a satisfactory criminal history background check.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS at 1-844-377-1888 on how your current benefits may be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.