Startup Implementation GM: P&L Leader & WMS Expert

Deutsche Post; Tolleson (AZ); On-site; USD 150,000 - 230,000; Full time

Job summary

DHL Supply Chain in the United States seeks an Implementation General Manager to lead startup operations, steer new opportunities from contract award through launch, and transition to a fully operational environment. You will partner with customers and cross-functional teams to ensure ramp plans, financial targets, and KPI stabilization are achieved.

You will own the site P&L, build and develop high‑performing teams, drive continuous improvement, and lead Tier 1 WMS implementations while

Qualifications

• General Manager or Senior Operations Manager with full P&L ownership.
• Proven full P&L management with financial accountability.
• Experience building strong site culture and high-performing teams.
• Experience with Tier 1 WMS (Blue Yonder, Manhattan, or comparable).
• Experience working directly with customers and managing relationships.
• Ability to travel approximately 80%.

Responsibilities

• Own implementation success from contract award to ramp and launch.
• Develop and execute comprehensive implementation plans with milestones and resources.
• Identify gaps and coordinate resolution with cross-functional teams.
• Develop startup staffing strategies and onboarding programs.
• Oversee day-to-day warehouse operations and KPI performance.
• Ensure safety and policy compliance while maintaining a clean, efficient site.
• Utilize WMS and technology to track inventory and drive improvements.
• Prepare reports on warehouse performance and key metrics.
• Lead customer relationships with daily contact to ensure satisfaction.
• Own the site's P&L and its financial targets.
• Present MB/R/QBR to customers with strong collaboration.

Skills

General Manager experience

P&L ownership

Customer relationships

Startup operations

Leadership

Travel readiness

Education

Bachelor’s degree or 4 years work experience

Tools

Blue Yonder

Manhattan

Job description

DHL Supply Chain in the United States seeks an Implementation General Manager to lead startup operations, steer new opportunities from contract award through launch, and transition to a fully operational environment. You will partner with customers and cross-functional teams to ensure ramp plans, financial targets, and KPI stabilization are achieved.

You will own the site P&L, build and develop high‑performing teams, drive continuous improvement, and lead Tier 1 WMS implementations while