Startup Community Program Manager

Techstars

Birmingham (AL)

On-site

USD 50,000 - 70,000

Full time

14 days+

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Job summary

Techstars is seeking a Startup Community Program Manager in Birmingham, AL to lead the delivery of the Founder Catalyst program and Startup Weekends, collaborating with the Tuscaloosa County Economic Development Authority and The University of Alabama. This one-year contract role involves managing program delivery teams, ensuring successful execution of program objectives, and fostering partnerships to support a vibrant startup community. Ideal candidates have 3+ years of experience in program management or customer success, possess strong communication and relationship management skills, and align closely with Techstars' values.

Qualifications

3+ years of program or customer success experience in fast-paced environments within technology, startups, entrepreneurship and/or venture capital.
High attention to detail and is resourceful & organized.
Experience creating and managing program timelines and plans.
Experience supporting sales activities and managing partner relationships with large corporations.
Strong communication skills (verbal, written, and visual); comfortable communicating with both entrepreneurs and corporate partners; charismatic, enjoys building new relationships.
Strong public speaking skills.
Experience managing program delivery teams.
Fits closely with the Techstars’ culture (#givefirst, Entrepreneurial Inclination, High Quality and Network Focused).
High emotional intelligence.
Experience working in a diverse, distributed team; comfortable with remote work.
Based locally to the program in Tuscaloosa is a bonus.

Responsibilities

Manage partner relationships for Founder Catalyst and Startup Weekend engagements.
Manage Founder Catalyst and Startup Weekend program delivery teams including hiring, onboarding and training in partnership with leadership.
Drive speaker recruitment, mentor recruitment, leading masterclass, running program kickoff calls, attending networking events.
Monitor delivery teams to ensure key metrics are being tracked and reported.
Manage program budgets and any vendor and contractor relationships.
Lead the handoff process from sales to delivery teams as needed.

Skills

Program management

Customer success

Public speaking

Communication skills

Organizational skills

Relationship management

Job description

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Techstars is looking for a Program Manager to lead the successful delivery of Techstars Founder Catalyst program and Startup Weekends, with our partner: Tuscaloosa County Economic Development Authority and The University of Alabama. This program will run 2 Founder Catalyst programs and 1 Startup Weekend over a 12 month period. This role is integral to supporting Techstars growth and driving expansion efforts to support as many existing, new and budding founders as possible. This role will support our Startup Community team. This is a 1 year contract role and will work with the support of a Program Operations Associate.

As a Program Manager you’ll be responsible for driving and delivering Founder Catalyst and Startup Weekend programs, working closely with our corporate partner to ensure program objectives are met. You will onboard, train, and manage delivery teams and monitor each engagement to ensure metrics are being accurately tracked and reported. You will own program timelines and be responsible for ensuring contract deliverables are met. You will support active Founder Catalyst programs by leading masterclasses, attending events, and being the face of the program as necessary. As a member of the overall Techstars team, the Program Manager will interface with other Techstars team members, attend staff meetings, and participate in company events as required.

What You Will Do

Relationship Management

Manage partner relationships for Founder Catalyst and Startup Weekend engagements. This includes holding regular meetings, setting agendas and reporting on program results.

Program Delivery

Manage Founder Catalyst and Startup Weekend program delivery teams including hiring, onboarding and training in partnership with leadership
Drive speaker recruitment, mentor recruitment, leading masterclass, running program kickoff calls, attending networking events, and any other programmatic elements as deemed necessary
Monitor delivery teams to ensure key metrics are being tracked and reported, program management systems are being utilized, and program timelines are being followed.
Manage program budgets and any vendor and contractor relationships.

Sales Support

Lead the handoff process from sales to delivery teams as needed.

Who You Are

3+ years of program or customer success experience in fast-paced environments within technology, startups, entrepreneurship and/or venture capital
High attention to detail and is resourceful & organized
Experience creating and managing program timelines and plans
Experience supporting sales activities and managing partner relationships with large corporations
Strong communication skills (verbal, written, and visual); comfortable communicating with both entrepreneurs and corporate partners; charismatic, enjoys building new relationships
Strong public speaking skills
Experience managing program delivery teams
Fits closely with the Techstars’ culture (#givefirst, Entrepreneurial Inclination, High Quality and Network Focused)
High emotional intelligence
Experience working in a diverse, distributed team; comfortable with remote work.
Based locally to the program in Tuscaloosa is a bonus

Compensation: $50,000 - $70,000

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

About Techstars

Techstars is the most active pre-seed investor in the world having invested through its accelerators in more than 4,800 companies. Founded in 2006, Techstars believes that entrepreneurs create a better future for everyone and great ideas can come from anywhere. Now we are on a mission to invest in an unprecedented number of startups per year enabling more capital to flow to more entrepreneurs around the world. We do this by operating accelerator programs and venture capital funds, as well as by connecting startups, investors, corporations, and cities to help build thriving startup communities. www.techstars.com

Techstars is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, sex, age, national origin, religion, physical or mental handicaps or disabilities, marital status, Veteran status, sexual orientation, gender identity nor any other basis prohibited by law.

About

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