Overview
The Starter/Ranger is an integral part of the guest experience and golf operations team, providing guest service by guiding players to the first tee at appropriate times and helping control a smooth pace of play on the golf course. The role also provides communication, directions, advice, and answers guest questions related to the golf course.
Experience Required
- Must have a valid driver's license if driving golf cars or driving range equipment
- Must have a strong work ethic
- Must have a friendly personality and enjoy working with the public
- Must be organized and able to work well in a fast paced environment
- Must have a strong customer/guest orientation
- Must have strong communication and interpersonal skills
- Must be dependable
- Working knowledge of the game of golf preferred
Essential Responsibilities
- Maintains professional appearance
- Provides information regarding the golf course, play time and other golf related issues
- Provides customer service to arriving guests to help expedite check-in process
- Verifies that all revenues have been properly recorded by inspecting receipts for all players before they begin play on the golf course
- Keeps golf personnel informed regarding pace of play off the first tee
- Supplies guests with scorecards, pencils and other items if needed
- Advises guests of course conditions and expected pace of play
- Implements and supports all course policies and programs as communicated by management
- Observes pace of play on the golf course
- Assists slower groups/players and requests them to speed up play, where appropriate
- Reports pace of play to starter and golf shop personnel
- Assists starter on the first tee if needed during heavy demand periods
- Reports infractions to appropriate golf shop personnel
- Ensures that all guests/players are following golf course rules and etiquette
- Performs other duties as assigned by supervisor or manager
Benefits
- Playing privileges
- 50% off food anytime
- Cost plus 10% in the golf shop