Starter Golf

Mission Hills Country Club, Inc.; Rancho Mirage (CA); On-site; USD 21,000 - 34,000; Full time

Job summary

Mission Hills Country Club, Inc. in Rancho Mirage, CA, is seeking a Starter Golf to manage flow of play and deliver exceptional on-course service.

You will enforce rules, assist members and guests, and help maintain pace while upholding club standards and safety. The ideal candidate has a high school diploma or GED, strong communication skills, comprehensive knowledge of golf etiquette, and a reliable, team-oriented approach to daily operations.

Qualifications

• High school diploma or GED preferred.
• Prior experience in a similar role or extensive knowledge of golf.
• Excellent communication with members, guests, and staff.
• Strong knowledge of golf etiquette and rules.
• Positive attitude and commitment to outstanding service.
• Ability to sit/stand/move outdoors in varying weather.

Responsibilities

• Assist members and guests in finding games and ensuring enjoyment.
• Offer guidance on golf etiquette to members and guests.
• Address rule violations politely and promptly.
• Help locate lost balls and provide rides on the course.
• Maintain flow of play by enforcing tee times and club rules.
• Keep scorecards, pencils, tees, and essentials stocked.
• Report incidents per schedule and uphold club policies.
• Maintain cleanliness and restock supplies in the shop.

Skills

Communication

Golf etiquette

Customer service

Teamwork

Physical stamina

Attention to detail

Outdoor work

Attendance reliability

Flexibility

Safety awareness

Education

High school diploma or GED

Job description

Overview

The Starter Golf is responsible for managing the flow of play on the golf course, ensuring an orderly and efficient experience for all players. This role involves enforcing club rules, assisting members and guests to maintain a smooth pace of play, and delivering professionalism and customer service to ensure an exceptional experience for everyone.

Reports to the Head Golf Professional.

Experience Required

• High school diploma, GED, or equivalent preferred.
• Prior experience in a similar role or extensive knowledge of golf.
• Strong communication skills, with the ability to interact effectively with members, guests, and staff.
• Excellent knowledge of golf etiquette, rules, and best practices.
• A positive attitude and commitment to providing outstanding service.
• High attention to detail and reliability.
• Ability to work outdoors with frequent exposure to extreme hot or cold temperatures and humidity.
• Ability to sit, stand, walk, climb ladders, squat, kneel, reach, grasp, push, pull, twist, bend, and lift/carry up to 100 lbs.
• Adherence to attendance requirements as outlined in the weekly schedule.
• Flexibility to work additional hours as needed to meet position deadlines.

Essential Responsibilities

• Assist members and guests in finding appropriate games, ensuring an enjoyable and seamless experience.
• Offer helpful suggestions on golf course etiquette to members and guests when appropriate.
• Address rule violations with a polite and respectful demeanor.
• Help members and guests locate lost balls, provide rides when requested, and support their needs on the course.
• Ensure the orderly flow of play by adhering to tee times and club regulations, minimizing delays and avoiding gaps in play.
• Maintain a sufficient supply of scorecards, pencils, tees, and other essentials.
• Ensure timely presence on the course according to schedule and report incidents or issues.
• Uphold and enforce all club rules related to the golf course.
• Repair ball marks, fill divots with topsoil, pick up loose items, and ensure cart guidance ropes and supports are properly positioned.
• Collaborate with other golf operations staff to ensure efficient and seamless service.
• Complete assigned tasks to meet club standards, including maintaining cleanliness, restocking supplies, and keeping signage tidy.
• Keep members and guests informed about club offerings, features, upcoming events, and specials available in the Golf Shop.
• Assist others as needed and take on additional tasks assigned by management.
• Follow all company, club, and department policies, procedures, and instructions.
• Maintain professionalism and a commitment to excellence in all interactions.
• Follow safe working practices and safety guidelines.
• Take initiative in personal and professional growth and maintain any required certifications.
• Address and resolve challenges using available resources and work with regional and corporate teams to support club operations.
• Attend daily briefings and engage in required activities to contribute to team success.