Starter/Ranger

La Paloma Country Club; Tucson (AZ); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with employer match

Paid PTO

Job summary

La Paloma Country Club is seeking a Starter/Ranger to greet guests, guide players to the first tee, and maintain pace of play. You will assist with check-in, provide course information, and help manage cart operations to ensure a smooth golf experience.

The role emphasizes professional appearance, friendly service, and strong communication. Golf knowledge is preferred but not required, with opportunities to support tournaments and group play.

Qualifications

• Valid driver's license required if operating golf carts or range equipment.
• Strong work ethic, dependable, and team-oriented.
• Friendly personality with a passion for working with the public.
• Excellent communication and interpersonal skills.
• Ability to enforce course policies, rules, and etiquette with professionalism.
• Ability to follow written and verbal instructions.
• Monitor pace of play and assist slower groups.
• Maintain a professional and polished appearance at all times.

Responsibilities

• Greet members and guests warmly and assist with the check-in process.
• Provide scorecards, pencils, and course information as needed.
• Guide players to the first tee and communicate policies, conditions, and pace expectations.
• Monitor pace of play and promote smooth flow on the course.
• Communicate updates to Golf Shop staff regarding pace of play.
• Support golf tournaments and group play coordination.
• Deliver exceptional customer service and assist guests as needed.
• Ensure players follow course rules and golf etiquette.
• Prepare, stage, clean, and maintain the golf cart fleet.
• Keep the cart barn and range area clean and stocked.
• Collaborate with Golf Shop and Golf Operations to ensure a seamless experience.
• Relay guest feedback to Golf Operations leadership.

Skills

Driver's license

Team player

Guest service

Communication

Etiquette enforcement

Instruction following

Pace of play awareness

Professional appearance

Safety with equipment

Golf knowledge (preferred)

Job description

Overview

The Starter/Ranger plays an integral role in creating an exceptional guest experience by guiding players to the first tee at their scheduled times, helping ensure a smooth pace of play, and providing friendly, knowledgeable service throughout the golf experience. The role also supports the golf cart fleet, assists the driving range, and helps uphold the resort's service and presentation standards.

Experience Required

• Valid driver's license required if operating golf carts or range equipment.
• Strong work ethic, dependable, and team-oriented.
• Friendly personality with a passion for working with the public.
• Organized and able to perform well in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Guest service mindset with strong customer orientation.
• Ability to enforce course policies, rules, and etiquette with professionalism.
• Ability to follow written and verbal instructions.
• Safe and proper use of equipment and tools.
• Knowledge of the game of golf preferred, but not required.

Essential Responsibilities

• Maintain a professional and polished appearance at all times.
• Greet members and guests warmly and assist with the check-in process.
• Provide scorecards, pencils, and course information as needed.
• Guide players to the first tee and communicate course policies, conditions, and pace-of-play expectations.
• Monitor pace of play, assist slower groups, and promote smooth flow on the course.
• Communicate updates to Golf Shop staff regarding pace of play or course activity.
• Support golf tournaments and group play coordination.
• Deliver exceptional customer service, answer questions, and provide directions or assistance.
• Ensure members and guests follow course rules and golf etiquette.
• Prepare, stage, clean, and maintain the golf cart fleet.
• Keep the cart barn and range area clean, organized, and well-stocked.
• Collaborate with Golf Shop and Golf Operations staff to deliver a seamless member and guest experience.
• Communicate guest feedback or complaints to Golf Operations leadership.
• Perform additional duties as assigned by supervisors or management.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with employer match for associates age 19 and older.
• Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria.