Starlink Installation Technician

SOUTHERN STAR; Horatio (AR); Presencial; USD 23.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid training

401(k) plan

Generous PTO

Life insurance

Company vehicle

Device plan

Employee discounts

Descripción de la vacante

Southern Star is hiring a Starlink Technician to install and service Starlink internet in rural and underserved communities. You will educate customers on maximizing their service and grow within a career path from Technician to Senior and Master Technician.

The role emphasizes hands-on installation, customer interaction, and opportunities to increase earnings through bonuses and commissions, with a company vehicle after training.

Formación

• Technical skills and ability to climb ladders up to 38 ft and work in crawl spaces.
• Willing to travel up to 20% of the time.
• Excellent communication and customer service skills.
• Sales aptitude to offer additional products and services during installs.

Responsabilidades

• Install and service Starlink equipment for homes in rural/underserved areas.
• Act as a technology ambassador and help customers maximize their service.
• Advance from Technician to Senior Technician to Master Technician over time.
• Promote and upsell products and services during installs.

Conocimientos

Technical knowledge

Customer service

Sales

Descripción del empleo

Training/Base pay rate of $17.00 per hour. The Base rate increases .50 upon completion of 60 days of employment.

We have a Guaranteed Hourly Rate of $20.00 per hour upon completion of training through your first 9 months. This allows time to build your bonus and commission skills.

If your post-training base rate, plus bonuses and commission don’t bring you to the Guaranteed Hourly Rate, we will increase your pay. However, the earning potential is much higher!

About the Role

As a Southern Star Starlink Technician, you'll install and service Starlink, the high-speed satellite internet connecting homes across rural and underserved communities. You'll do more than install equipment. You'll be a technology ambassador who gets customers online and shows them how to make the most of their new service.

At Southern Star, this job is the start of a career:

• Starlink Technician:Master Starlink installs and service, build your customer skills, and grow your commission and bonus earnings.
• Senior Technician:Take on more complex work and expand your skills across our full lineup of partner products and services.
• Master Technician:Become one of our top technicians, certified to work across all of Southern Star's partners, and a go-to resource for your team.

Each step brings more skills, more responsibility, and higher earning potential.

Compensation

• Base Pay and Commissions:Competitive hourly rate plus commissions.
• Performance Incentives:Boost your earnings with performance bonuses.

Training and Growth

• Paid Training:Comprehensive training to set you up for success.
• Ongoing Support:Continuous support as you advance to Senior and Master Tech.
• Retirement:401(k) plan.
• Paid Time Off:Generous paid time off.
• Life Insurance:Company-paid $25,000 life insurance policy.
• Company Vehicle:Provided once you complete training.
• Device Plan:Monthly stipend for using your own smartphone.
• Employee Discounts:Exclusive discounts through LifeMart, including savings with home mortgage lenders.

Requirements

• Technical Skills:Strong technical knowledge and the ability to climb ladders up to 38 ft and work in crawl spaces.
• Travel:Willing to travel up to 20% of the time. Lodging and per diem are covered by SSI.
• Communication:Excellent communication and customer service skills.
• Sales:Offer customers additional products and services during installs.
• Clear background check, drug screen, and Motor Vehicle Record.

Join Us

Start with Starlink, grow into a Senior or Master Tech, and build a career with Southern Star.