Starlink Installation Technician

Southern Star, Inc; Alexander (AR); Presencial; USD 23.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) plan

Paid time off

Life insurance

Company vehicle

Device stipend

Employee discounts

Descripción de la vacante

Southern Star seeks a Starlink Technician to install and service high-speed satellite internet in rural and underserved areas. You will act as a technology ambassador, helping customers go online and understand the full value of their service.

Career growth is emphasized, with clear steps to Senior and Master Technician roles and ongoing training and support to advance skills and earnings. A comprehensive benefits package accompanies the role.

Formación

• Hands-on technical ability to install and troubleshoot Starlink hardware.
• Excellent communication and problem-solving skills.
• Sales-oriented mindset to promote additional services and products.
• Willingness to travel up to 20% for install visits.

Responsabilidades

• Install and service Starlink equipment for homes in diverse environments.
• Assist customers in getting online and maximizing service benefits.
• Progression opportunities from Starlink Technician to Senior/Master Tech.

Conocimientos

Customer service

Technical aptitude

Sales skills

Travel willingness

Descripción del empleo

Training/Base pay rate of $17.00 per hour. The Base rate increases .50 upon completion of 60 days of employment.

We have a Guaranteed Hourly Rate of $20.00 per hour upon completion of training through your first 9 months. This allows time to build your bonus and commission skills.

If your post-training base rate, plus bonuses and commission don’t bring you to the Guaranteed Hourly Rate, we will increase your pay. However, the earning potential is much higher!

About the Role

As a Southern Star Starlink Technician, you'll install and service Starlink, the high-speed satellite internet connecting homes across rural and underserved communities. You'll do more than install equipment. You'll be a technology ambassador who gets customers online and shows them how to make the most of their new service.

At Southern Star, this job is the start of a career:

• Starlink Technician:Master Starlink installs and service, build your customer skills, and grow your commission and bonus earnings.
• Senior Technician:Take on more complex work and expand your skills across our full lineup of partner products and services.
• Master Technician:Become one of our top technicians, certified to work across all of Southern Star's partners, and a go-to resource for your team.

Each step brings more skills, more responsibility, and higher earning potential.

Compensation

• Base Pay and Commissions:Competitive hourly rate plus commissions.
• Performance Incentives:Boost your earnings with performance bonuses.

Training and Growth

• Paid Training:Comprehensive training to set you up for success.
• Ongoing Support:Continuous support as you advance to Senior and Master Tech.
• Retirement:401(k) plan.
• Paid Time Off:Generous paid time off.
• Life Insurance:Company-paid $25,000 life insurance policy.
• Company Vehicle:Provided once you complete training.
• Device Plan:Monthly stipend for using your own smartphone.
• Employee Discounts:Exclusive discounts through LifeMart, including savings with home mortgage lenders.

Requirements

• Technical Skills:Strong technical knowledge and the ability to climb ladders up to 38 ft and work in crawl spaces.
• Travel:Willing to travel up to 20% of the time. Lodging and per diem are covered by SSI.
• Communication:Excellent communication and customer service skills.
• Sales:Offer customers additional products and services during installs.
• Clear background check, drug screen, and Motor Vehicle Record.

Join Us

Start with Starlink, grow into a Senior or Master Tech, and build a career with Southern Star.