Starbucks-Style Shift Lead — Fast-Paced Café Ops

Gopuff; Phoenix (AZ); On-site; USD 21,480 - 30,593; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

25% employee discount

Vacation and Sick Time

EAP through AllOne Health

Job summary

Gopuff is seeking a Shift Supervisor for their Starbucks Operations team in Phoenix, AZ. This pivotal role involves ensuring order accuracy and efficient delivery while supporting the site leader. Responsibilities include training staff, maintaining operational excellence, and fostering a positive team environment.

Candidates should have leadership experience in retail or restaurants, with a focus on customer service and teamwork. The position offers a salary of $18.90/hr, along with benefits like medical insurance and employee discounts.

Qualifications

• 1+ years of experience in retail, grocery, military, restaurant or equivalent.
• Ability to work with fluid schedules and adapt to current technology needs.
• Focus on quality and pride in work.

Responsibilities

• Ensure order accuracy and fast, efficient delivery.
• Assist with new employee training and provide feedback.
• Maintain calm during high-volume periods.

Skills

Leadership

Customer service

Teamwork

Communication

Attention to detail

Education

1+ years of leadership experience

ServeSafe Certification

Job description

Gopuff is seeking a Shift Supervisor for their Starbucks Operations team in Phoenix, AZ. This pivotal role involves ensuring order accuracy and efficient delivery while supporting the site leader. Responsibilities include training staff, maintaining operational excellence, and fostering a positive team environment.

Candidates should have leadership experience in retail or restaurants, with a focus on customer service and teamwork. The position offers a salary of $18.90/hr, along with benefits like medical insurance and employee discounts.