Cafe Shift Lead — Operations & Customer Experience

Gopuff; Nashville (TN); On-site; USD 23,810 - 33,911; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

Employee discount

Vacation and Sick Time

Job summary

Gopuff is looking for a Shift Supervisor to join their Starbucks Operations team in Nashville, TN. This role is crucial for ensuring operational excellence and efficient customer service during scheduled shifts. Candidates should have leadership experience and preferably a ServeSafe Certification.

The benefits offered include medical/dental/vision insurance, a 401(k) plan, and an employee discount program. The job involves tasks like training new employees, managing store operations, and maintaining quality standards.

Qualifications

• 1+ years of leadership experience in retail, grocery, military, restaurant or equivalent.
• ServeSafe Certification highly preferred.
• Ability to work with fluid schedules.
• Welcoming and helpful attitude toward new team members.

Responsibilities

• Ensure order accuracy and fast, efficient delivery.
• Assist with new employee training and provide coaching.
• Organize opening and closing duties as assigned.
• Maintain regular and consistent attendance and punctuality.

Skills

Leadership experience

Customer service

Attention to detail

Teamwork

Job description

Gopuff is looking for a Shift Supervisor to join their Starbucks Operations team in Nashville, TN. This role is crucial for ensuring operational excellence and efficient customer service during scheduled shifts. Candidates should have leadership experience and preferably a ServeSafe Certification.

The benefits offered include medical/dental/vision insurance, a 401(k) plan, and an employee discount program. The job involves tasks like training new employees, managing store operations, and maintaining quality standards.