STARBUCKS/LEAD BARISTA

Ralphs; Los Angeles (CA); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking passionate individuals to join their team in a vibrant environment. As part of a renowned grocery chain, you will play a crucial role in delivering quality coffee experiences to customers while upholding the highest service standards. This position offers the opportunity to grow within a supportive community that values integrity and diversity. If you are dedicated, eager to learn, and ready to thrive in a dynamic setting, this role could be your next step toward a fulfilling career. Join us and help us feed the human spirit!

Benefits

Comprehensive healthcare coverage

Flexible scheduling

Paid time off

Employee Assistance Program

Tuition reimbursement

Associate discounts

Qualifications

• Must be a trained and certified barista.
• Effective communication skills are essential.

Responsibilities

• Increase sales through effective marketing and merchandising.
• Assist in supervision and direction of department personnel.

Skills

Effective written and oral communication

Calm and courteous handling of stressful situations

Barista certification

Education

High School Diploma or equivalent

Job description

Ensure service standards are met and surpassed by providing customers with prompt, quality coffee selection, purchase, and preparation. Monitors total department conditions and follows through to maintain standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in California, Ralph's merged with The Kroger Company in 1998. Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Ralphs family!

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Minimum Qualifications:

• Willing and available to work weekends and holidays as needed.
• Effective written and oral communication skills.
• Able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers.
• Must be a trained and certified barista.

Desired Qualifications:

• Dependability and integrity reflected in past work records.
• Prior food handling experience.
• Supervisory skills.

Key Responsibilities:

• Increase sales through effective marketing and merchandising of products in the Department.
• Assist in supervision and direction of department personnel to ensure quality customer service.
• Delegate job assignments and responsibilities to associates in accordance with duty rosters.
• Order and maintain stock and supplies, monitor conditions and appearance throughout the department.
• Monitor code dates and product rotation, removing out-of-code product.
• Hold personnel accountable for their job responsibilities.
• Write department schedules, coordinating requests, bids, and business needs.
• Assist customers in selecting and purchasing specialty coffee beverages and whole beans.
• Maintain a clean and appealing customer service area and equipment.
• Demonstrate Customer 1st Behavior when taking care of customer needs.
• Prepare various customer beverage orders such as espresso drinks and Coffee of the Day.
• Follow store policies and procedures for operational flow at each station.
• Perform cleaning tasks according to standards and work as a team player.
• Present oneself professionally and communicate clearly with all customer and partner interactions.
• Perform equipment maintenance as per preventative maintenance checklists.
• Follow cash handling and register policies.
• Follow inventory stocking and recording guidelines.
• Communicate effectively with customers and associates.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Adhere to company policies & procedures, especially regarding dress code, grooming, sanitation, and harassment/discrimination policies.
• Perform any additional duties as assigned.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict reasonably and non-confrontationally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults through direct interaction.
• Perform the essential functions of the position with or without reasonable accommodation.