STARBUCKS/BARISTA

Kroger Mountain View Foods; Los Angeles (CA); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking enthusiastic individuals to join their team as Baristas. This role focuses on delivering exceptional customer service in a vibrant coffee shop setting. You'll be responsible for crafting delicious beverages, engaging with customers, and ensuring a clean and safe environment. With a commitment to diversity and inclusion, this company values teamwork and ethical practices. If you're passionate about food and people, and eager to grow in a supportive environment, this opportunity is perfect for you. Join this dynamic team and help create memorable experiences for customers every day!

Benefits

Healthcare Coverage

Flexible Scheduling

Tuition Reimbursement

Employee Discounts

Paid Time Off

Qualifications

• Excellent customer service skills are essential for this role.
• Previous comparable experience is desired but not mandatory.

Responsibilities

• Create a welcoming environment for customers and answer product inquiries.
• Prepare beverages according to recipes and customer requests.

Skills

Customer Service Skills

Teamwork

Conflict Management

Education

High School Diploma or Equivalent

Tools

Espresso Machine

Blender

Computerized Scale

Job description

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Job Description

Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

1. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
2. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
3. Collaborate with associates and promote teamwork to help achieve company/store goals
4. Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment; tender transactions using company best practices
5. Offer product samples to help customers discover new items or products for which they inquire about; inform customers of coffee shop specials
6. Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
7. Recommend coffee shop items to customers to ensure they get the products they want and need
8. Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines; prepare, package, label and inventory ingredients in merchandise
9. Check product quality to ensure freshness; review “sell by” dates and take appropriate action
10. Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
11. Label, stock and inventory department merchandise
12. Report product ordering/shipping discrepancies to the department manager
13. Stay current with present, future, seasonal and special ads
14. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management; adhere to all food safety regulations and guidelines
15. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
16. Notify management of customer or employee accidents; report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
17. Ability to work cooperatively in high paced and sometimes stressful environment
18. Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
19. Ability to act with honesty and integrity regarding customer and business information
20. Ability to follow directions and seek assistance when necessary to resolve customer and business issues
21. Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
22. Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

MINIMUM

• Excellent customer service skills

DESIRED

• Any previous comparable experience

About Us

Based in California, Ralph’s merged with The Kroger Company in 1998. Today, we’re proudly serving Ralphs customers in over 180 stores throughout the state.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Ralphs family!

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location’s management.

What You’ll Receive From Us

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Dairy Product Manufacturing