Starbucks Barista

OTG Management; Houston (TX); On-site; USD 20,000 - 29,000; Full time

Job summary

OTG Management operates Starbucks locations at IAH in Houston. OTG is seeking a friendly Barista to deliver the Starbucks experience, brew quality beverages, and maintain a clean, welcoming store environment for travelers.

In this role you’ll work with a busy team, provide great guest service, and follow safety and quality standards while supporting store operations during varied shifts.

Qualifications

• Must be at least 18 years old.
• Fully conversational in English.
• Able to lift 35 pounds and stand for long periods.
• Able to work varied hours, including nights and weekends.
• Experience in a fast-paced hospitality environment preferred.

Responsibilities

• Provide prompt service and quality beverages to guests.
• Maintain a clean, organized, and stocked workspace.
• Follow health, safety, and sanitation guidelines.
• Assist with training and coaching of new crew members.
• Partner with the team to deliver the OTG Starbucks experience.

Skills

Customer service

Communication

Teamwork

Calm under pressure

English fluency

Tools

Espresso machines

Coffee grinders

Blenders

Ovens

Job description

Job Title: Starbucks Barista

Location: IAH

Compensation: 18.00

Reports to: Manager

Who We Are

On the Go has elevated the dining and retail experience for travelers by bringing together worldclass hospitality, award winning dining concepts, and forward-thinking technology. With more than 300 unique dining and retail locations across North America’s busiest airports,we’refueled by a passion for creating exceptional guest experiences made possible every day by our incredible Crewmembers.Onthe Go, people truly come first. We invest in our teams, and foster growth in an exciting, fast-paced environment where everyone can shine.

How We Do Business

How we work is just as meaningful aswhatweaccomplish. Our Values Care, Continuous Improvement, Quality, and Teamwork guide the way we show up for our guests and for each other.We’recommitted to fostering an inclusive, safe, and uplifting workplace where people feel respected, empowered, and encouraged to bring their full selves to work.

Why This Job Is a Big Deal!

Baristas are responsible for delivering the OTG Starbucks experience to all guests and fellow crewmembers. This job creates great experience by providing guests with prompt service, quality beverages, and products, and maintaining a clean and comfortable store environment. To be successful in this role, the barista should enjoy working with others as exhibited through great guest experiences and be motivated to keep the store cleaned and stocked.

In This Role, You Will:

• Maintain a calm demeanor during high volume or unusual events to ensure smooth store operations and set a positive example for the shift team.
• Assist with new crew training by positively reinforcing successful performance and providing respectful and encouraging coaching as needed.
• Deliver the OTG experience to all guests by prioritizing their needs and connecting with them.
• Maintain a clean and organized workspace to ensure resources are easily located and accessible for the crew.
• Provide quality beverages, whole beans, and food products consistently by adhering to recipe and presentation standards.
• Follow health, safety, and sanitation guidelines for all products.
• Communicate product shortages, equipment issues, or quality of service problems to the manager on duty immediately.
• Maintain a clean, neat, and well-groomed appearance.
• Perform other duties as assigned.

Qualifications/Criteria:

• Must be at least 18 years of age
• Fully conversational in English
• Able to lift 35 pounds in weight
• Must be able to stand for extended periods, stoop, kneel and crouch
• Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions
• Must be able to operate kitchen equipment, including espresso machines and grinders, coffee brews ovens, and blenders

Equal Opportunity Employer

We’reproud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.