Standardized Patient Program Coordinator

Midwestern University; Glendale (AZ); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

403(b) retirement plan

Tuition reimbursement

Wellness facility on-site

Flexible spending accounts

Job summary

Midwestern University in Glendale, AZ seeks a coordinator for its Standardized Patient (SP) Program. You will support recruitment, training, and performance monitoring of SPs, ensuring accurate portrayal and fidelity across cases.

The role involves payroll assistance, scheduling, and confidential handling of issues. The ideal candidate has 5–7 years of coordination or office support experience, strong customer service skills, and the ability to collaborate with faculty and trainees in a

Qualifications

• Attention to detail and ability to handle multiple responsibilities simultaneously.
• Proficiency in providing high-level customer service and flexible solutions.
• Ability to build rapport with standardized patients, administration, staff, and peers.
• Ability to work independently with limited supervision as well as in a team.

Responsibilities

• Assist in recruitment, training, and orientation of Standardized Patients.
• Monitor SP performances including case portrayal, fidelity, and physical simulation.
• Observe SPs on video for QA and retraining/removal as needed.
• Oversee SP database, attendance, and inventory for clinical education activities.
• Serve as backup for SP payroll administration and data entry.
• Communicate SP schedules via Outlook; coordinate reminders.
• Resolve issues with SPs or students and report to SP Program Manager.
• Attend department meetings and handle confidential matters professionally.

Skills

Attention to detail

Customer service

Communication

Team collaboration

Confidentiality

Professionalism

Multitasking

Education

High School diploma or GED

Tools

MS Office

Job description

Midwestern University in Glendale, AZ seeks a coordinator for its Standardized Patient (SP) Program. You will support recruitment, training, and performance monitoring of SPs, ensuring accurate portrayal and fidelity across cases.

The role involves payroll assistance, scheduling, and confidential handling of issues. The ideal candidate has 5–7 years of coordination or office support experience, strong customer service skills, and the ability to collaborate with faculty and trainees in a