Staging Technician

Corporate It Solutions Inc; San Clemente (CA); On-site; USD 57,308,000 - 71,635,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Job summary

CIS (Corporate IT Solutions) is seeking a detail-oriented Staging Technician to stage, configure, and test network hardware prior to deployment at client sites nationwide.

You will work with Fortinet, Meraki, Cradlepoint devices, routers, switches, and access points, partnering with Provisioning and Shipping to ensure correct configurations and ready-to-ship devices.

Qualifications

• 2+ years in technical support or NOC.
• Solid networking fundamentals and protocols.
• Experience with remote access and network troubleshooting tools.
• Excellent communication and customer service skills.
• Ability to handle fast-paced work and multitask.
• High School diploma or equivalent.

Responsibilities

• Stage and configure networking equipment per specs and templates.
• Configure routers, access points, switches, and related gear for shipment.
• Perform provisioning tasks and carrier activation coordination.
• Test staged devices for functionality before release.
• Troubleshoot basic issues and escalate complex ones.
• Document assets and configurations in WMS and tracking tools.
• Coordinate with teams to ensure smooth handoffs for packing.
• Label, organize, and prepare devices for shipment.
• Support periodic inventory audits and asset records.
• Flag defects or billing issues for resolution.

Skills

Networking basics

TCP/IP

DNS

DHCP

Remote access

NOC experience

Customer service

Communication

Education

High School diploma

Tools

Triton WMS

Job description

Staging TechnicianCompany: CIS (Corporate IT Solutions)Location: 1023 Calle Sombra, San Clemente, CAJob Type: Full-timeReports To: Warehouse/Staging ManagerPay: $20 – $25 per hour (commensurate with experience)About CISFounded in 2008, CIS has evolved to meet the needs of our customers and emerging technologies. Our journey from engineering routing and customer support to offering a holistic solution set has made us a leader in IT network management, delivering flexibility, capability, and agility.Our core values guide us in providing our customers with the best possible service. At CIS, we are committed to excellence, believe in our people, think ahead, and are diligent in our work.Committed to our customers, transparency, and delivering outstanding value and outcomes with every engagement.Believe in our people, the human resources behind the technology and processes we've built, as our most valuable asset.Think ahead about how technology will change and how enterprises will use it. We proactively anticipate problems and challenges, communicate effectively, and remediate promptly.Diligent about details, processes, and quality. We focus on the small stuff so our customers can stay focused on the big stuff without worrying.Job SummaryCIS is seeking a detail-oriented and technically capable Staging Technician to join our Warehouse/Staging team. In this role, you will be responsible for staging, configuring, and testing network hardware - including Fortinet, Meraki, and Cradlepoint devices, along with routers, access points, and network switches - prior to deployment at client sites nationwide. This position is well suited to candidates with HelpDesk or NOC-level technical experience who are looking to apply that background in a hands-on, hardware-focused staging environment. You'll work closely with Provisioning, Warehouse, Shipping, and Field Services teams to ensure every device leaves our facility configured correctly and ready for turnup.Key ResponsibilitiesStage and configure networking equipment - including Fortinet firewalls, Meraki access points/switches, and Cradlepoint routers - according to client specifications and standardized configuration templates.Configure routers, access points, network switches, and related equipment prior to shipment, ensuring settings, licensing, and firmware are current and correct.Perform initial provisioning tasks such as SIM/APN configuration and carrier activation coordination as needed (AT&T, T-Mobile, Verizon, and similar).Test staged equipment for functionality and connectivity prior to release, validating configurations against work orders, project specs, and client requirements.Troubleshoot basic configuration and connectivity issues, escalating more complex technical issues to NOC/Engineering resources as needed.Accurately document staged assets and configuration details within the company's WMS (Triton) and related tracking tools.Coordinate with Provisioning, Warehouse, and Shipping teams to ensure a smooth handoff of staged equipment for packing and outbound shipment.Label, organize, and prepare staged devices for shipment in accordance with company packing and shipping standards.Support periodic inventory audits and help maintain accuracy of asset records and device status.Identify and flag equipment defects, discrepancies, or billing issues for resolution.Minimum Qualifications2+ years of experience in a technical support or NOC role.Strong knowledge of networking principles, including TCP/IP, DNS, DHCP, and related protocols.Experience with remote access and network troubleshooting tools.Excellent communication and customer service skills.Ability to work in a fast-paced environment and manage multiple tasks simultaneously.High School diploma, general education degree, or equivalent.Preferred QualificationsCertifications in networking (e.g., CompTIA Network+, Cisco CCNA, Fortinet, Palo Alto).Experience with configuration updates and equipment swaps.Familiarity with ISP operations and equipment.Previous experience in a Tier 1 or similar role within a NOC environment.What We OfferA dynamic and collaborative work environment.Opportunities for career advancement and professional development.Competitive salary and benefits package.The chance to work on challenging projects and make a significant impact within a growing company.CIS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.