Staging Center Technician

Atos; Dixon (CA); On-site; USD 54,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible Spending Accounts

Health Savings Account

Supplemental Insurance

Telehealth

401(k) Retirement Plan

Legal Insurance

Pet Insurance

Wellness and discount programs

Job summary

Atos is seeking a Staging Center Technician in Dixon, CA to receive, configure, and ship IT equipment. You will image devices, install OS, apply updates, and ensure deployment readiness.

You will work with field teams and logistics to maintain accuracy of inventory and packaging, while following security procedures in a warehouse environment.

Qualifications

• Proven ability to configure, image, and stage network devices and servers.
• Experience with inventory tracking and asset management processes.
• Familiarity with ServiceNow or similar IT service management tools is preferred.

Responsibilities

• Configure, image, and stage network devices, servers and peripherals.
• Install OS and software, apply updates and security tooling.
• Validate hardware/software, perform QA checks for deployment readiness.
• Maintain accurate asset records and track movement from receipt to deployment.

Skills

Networking basics

Hardware installation

Ticketing systems

Imaging and staging

Quality assurance

Education

Associate/technical degree

Tools

ServiceNow

Autopilot

SCCM

Barcode scanning

Job description

Location

Onsite Dixon, California

Position Summary

The Staging Center Technician is responsible for receiving, preparing, configuring, testing, tracking, and shipping IT equipment and technology assets to support customer deployments and service operations. This role ensures devices are accurately staged, imaged, inventoried, packaged, and documented according to company standards while maintaining a secure and organized staging environment.

The technician works closely with field support teams, project managers, asset management teams, and logistics personnel to ensure technology deployments are delivered on time and meet quality requirements.

Key Responsibilities

Device Preparation & Configuration

• Configure, image, and stage network devices, servers and peripheral equipment.
• Install operating systems, software applications, security tools, and required updates.
• Validate hardware and software functionality prior to deployment.
• Perform system testing and quality assurance checks to ensure deployment readiness.
• Apply asset tags, labels, and customer-specific configurations.

Asset & Inventory Management

• Receive, inspect, and inventory incoming equipment shipments.
• Maintain accurate asset records within inventory management systems.
• Track asset movement from receipt through deployment and return.
• Conduct regular inventory audits and reconcile discrepancies.
• Support equipment lifecycle activities including refresh, redeployment, and disposal.

Logistics & Shipping

• Prepare deployment kits and shipment packages according to project requirements.
• Coordinate shipping, receiving, and return logistics activities.
• Ensure equipment is packaged securely to prevent damage during transit.
• Verify shipping documentation and maintain chain-of-custody records.

Technical Support

• Troubleshoot hardware, software, and imaging issues encountered during staging.
• Escalate unresolved technical issues to appropriate support teams.
• Assist field technicians with deployment readiness and technical questions.
• Support technology refresh and rollout initiatives.

Process & Quality Management

• Follow documented staging procedures, work instructions, and security requirements.
• Ensure compliance with customer contracts, asset management policies, and data protection standards.
• Identify opportunities for process improvement and operational efficiency.
• Maintain staging center organization, cleanliness, and safety standards.

Required Qualifications

Education

• Associate degree in Information Technology, Computer Science, or related field preferred.
• Equivalent technical training and experience may be considered.

Experience

• 1-3 years of experience in IT support, asset management, deployment services, or warehouse technology operations.
• Experience configuring and deploying Cisco network equipment.
• Experience with inventory tracking systems and asset management processes.

Technical Skills

• Basic networking knowledge (TCP/IP, Wi-Fi, LAN connectivity).
• Hardware installation and troubleshooting.
• Asset management and inventory control systems.
• Knowledge of ticketing systems such as ServiceNow.

Preferred Qualifications

• Experience with ServiceNow, Autopilot, SCCM, or similar endpoint management solutions.
• Knowledge of barcode scanning and inventory technologies.
• Experience supporting large-scale deployment or refresh projects.

Core Competencies

• Attention to detail and accuracy.
• Ability to manage multiple priorities.
• Problem-solving and troubleshooting skills.
• Effective verbal and written communication.
• Team collaboration and accountability.

Physical Requirements

• Ability to lift and move equipment up to 50 lbs.
• Ability to stand, walk, bend, and package equipment throughout the workday.
• Ability to work in a warehouse, logistics, or staging center environment.
• Reports onsite to the staging warehouse/location.

Success Measures

• Deployment accuracy and quality rates.
• Inventory accuracy and audit compliance.
• On-time staging and shipment completion.
• Reduced deployment defects and returns.
• Compliance with asset management and security procedures.

The total compensation range for this role in the posted location is $54,386.00 - $90,000.00 USD.

Atos provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The compensation range listed for this position reflects the minimum and maximum target compensation that Atos, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside the posted range and will be determined based on multiple factors permitted by applicable law. These may include, but are not limited to, geographic location, education and qualifications, certifications and licenses, relevant experience and skills, seniority and performance, market and business considerations, and internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

Benefits: Medical insurance, Dental insurance, Vision insurance, Flexible Spending Accounts (FSAs), Health Savings Account (HSA), Supplemental Insurance, Telehealth, Employee Assistance Program (EAP), 401(k) Retirement Plan, Legal Insurance, Pet Insurance, Wellness and discount programs.