Staffing Supervisor

Help at Home Senior Care - Home Office; Auburn (CA); On-site; USD 36,000 - 41,000; Full time

Job summary

Help at Home Senior Care - Home Office in Auburn, CA is seeking a Staffing Supervisor to coordinate caregiver schedules and ensure high-quality client care. You will lead a team, coach staff, and partner with families to resolve scheduling issues with empathy.

The role requires 1–3 years in caregiving or staffing, strong organization, and proficiency with scheduling software and Google Workspace. This full-time position offers a collaborative office environment and a chance to mentor others.

Qualifications

• 1-3 years in caregiving, staffing, healthcare operations, or other people-focused roles.
• Ability to coach, motivate, hold accountable, and develop caregivers.
• Clear, professional, and compassionate communication with caregivers, clients, families, and internal partners.

Responsibilities

• Supervise and coach caregivers on performance, attendance, professionalism, scheduling expectations, and company policies.
• Build strong, trusting relationships with caregivers that promote engagement, accountability, and retention.
• Provide timely, constructive feedback and coaching conversations; address performance concerns early and support improvement.
• Recognize strong performance and create a positive, supportive environment for the caregiver team.
• Match caregivers with clients based on care needs, skills, personality, location, and availability to support quality care and good fit.
• Coordinate and adjust schedules to ensure consistent client coverage while balancing caregiver availability and well-being.
• Proactively manage open shifts, call-offs, and staffing challenges to minimize disruption to clients.
• Serve as a primary point of contact for clients and families regarding scheduling, care updates, and service concerns.
• Communicate with professionalism, compassion, and clarity; elevate complex issues appropriately.
• Work closely with fellow Staffing Supervisors, fostering clear communication and a supportive team environment.

Skills

Leadership

Scheduling

Communication

Organization

Problem-solving

Tools

Scheduling software

Google Workspace

Texting platforms

Phone systems

Job description

Staffing Supervisor Auburn, CA

Are you ready to lead the people who make great care possible? At Help at Home Senior Care, we're seeking a Staffing Supervisor to join our vibrant team, coordinating schedules for caregivers and seniors with efficiency and care. This collaborative role is perfect for someone who excels at problem-solving, prioritizes tasks effectively, and loves mentoring others in a fast-paced, purpose-driven environment. Bring your leadership expertise to ensure outstanding care for our clients!

People Leadership & Coaching

• Supervise and coach caregivers on performance, attendance, professionalism, scheduling expectations, and company policies.
• Build strong, trusting relationships with caregivers that promote engagement, accountability, and retention.
• Provide timely, constructive feedback and coaching conversations; address performance concerns early and support improvement.
• Recognize strong performance and create a positive, supportive environment for the caregiver team.

Caregiver Matching & Schedule Coordination

• Match caregivers with clients based on care needs, skills, personality, location, and availability to support quality care and good fit.
• Coordinate and adjust schedules to ensure consistent client coverage while balancing caregiver availability and well-being.
• Proactively manage open shifts, call-offs, and staffing challenges to minimize disruption to clients.

Client & Family Communication

• Serve as a primary point of contact for clients and families regarding scheduling, care updates, and service concerns.
• Communicate with professionalism, compassion, and clarity; elevate complex issues appropriately.

Team Collaboration

• Work closely with fellow Staffing Supervisors, fostering clear communication and a supportive team environment.

Qualifications

• Experience: 1-3 years in caregiving, staffing/scheduling, healthcare operations, or another people focused role.
• People Leadership: Ability to coach, motivate, hold accountable, and develop caregivers.
• Communication: Clear, professional, and compassionate communication with caregivers, clients, families, and internal partners.
• Organization & Prioritization: Strong ability to manage multiple competing demands in a fast-paced environment.
• Problem-Solving: Solution-oriented approach to staffing challenges and unexpected changes.
• Customer Focus: Commitment to high-quality care experiences for clients and supportive experiences for caregivers.
• Technical Proficiency: Comfortable with scheduling software, texting platforms, phone systems, and Google Workspace.

Compensation

Starting Pay: $26-30 per hour, based on experience and qualifications.

Work Schedule

This position is full time 8:30-5:00 Monday-Friday

Work Environment

Fast-paced, collaborative office setting with a focus on teamwork and adaptability.

Regular interaction with caregivers, clients, and office staff in a positive, caring culture.

Why You'll Love It

Mentor with Purpose: Guide caregivers to excel in what you love, enhancing care quality for seniors.

Meaningful Impact: Fill your days with purpose by ensuring seniors receive exceptional care through effective staffing.

Positive Team Culture: Be part of a supportive, caring office team at Help at Home Senior Care, where your contributions make a difference.