Caregiver Staffing Lead: Mentor, Match & Schedule

Help at Home Senior Care - Home Office; Auburn (CA); On-site; USD 36,000 - 41,000; Full time

Job summary

Help at Home Senior Care - Home Office in Auburn, CA is seeking a Staffing Supervisor to coordinate caregiver schedules and ensure high-quality client care. You will lead a team, coach staff, and partner with families to resolve scheduling issues with empathy.

The role requires 1–3 years in caregiving or staffing, strong organization, and proficiency with scheduling software and Google Workspace. This full-time position offers a collaborative office environment and a chance to mentor others.

Qualifications

• 1-3 years in caregiving, staffing, healthcare operations, or other people-focused roles.
• Ability to coach, motivate, hold accountable, and develop caregivers.
• Clear, professional, and compassionate communication with caregivers, clients, families, and internal partners.

Responsibilities

• Supervise and coach caregivers on performance, attendance, professionalism, scheduling expectations, and company policies.
• Build strong, trusting relationships with caregivers that promote engagement, accountability, and retention.
• Provide timely, constructive feedback and coaching conversations; address performance concerns early and support improvement.
• Recognize strong performance and create a positive, supportive environment for the caregiver team.
• Match caregivers with clients based on care needs, skills, personality, location, and availability to support quality care and good fit.
• Coordinate and adjust schedules to ensure consistent client coverage while balancing caregiver availability and well-being.
• Proactively manage open shifts, call-offs, and staffing challenges to minimize disruption to clients.
• Serve as a primary point of contact for clients and families regarding scheduling, care updates, and service concerns.
• Communicate with professionalism, compassion, and clarity; elevate complex issues appropriately.
• Work closely with fellow Staffing Supervisors, fostering clear communication and a supportive team environment.

Skills

Leadership

Scheduling

Communication

Organization

Problem-solving

Tools

Scheduling software

Google Workspace

Texting platforms

Phone systems

Job description

Help at Home Senior Care - Home Office in Auburn, CA is seeking a Staffing Supervisor to coordinate caregiver schedules and ensure high-quality client care. You will lead a team, coach staff, and partner with families to resolve scheduling issues with empathy.

The role requires 1–3 years in caregiving or staffing, strong organization, and proficiency with scheduling software and Google Workspace. This full-time position offers a collaborative office environment and a chance to mentor others.