Staffing Specialist

Verstela; Tacoma (WA); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Health Savings Account

Life and long-term disability保险

401(K) Retirement Plan with Employer

8 Paid Holidays

15 days of PTO

3 days CTO (Community Service Time)

3 weeks Paid Parental Leave

Job summary

Verstela in Tacoma, WA is seeking a results‑driven candidate to help manage high‑volume accounts, fulfill client orders, and solve problems. You'll rely on strong phone relationships with clients and candidates, while email remains a key communication channel.

You'll interview and onboard candidates, select matches based on qualifications, and perform reference and background checks. The role offers a steady Monday–Friday schedule (8am–5pm) with full benefits, paid time off, and opportunities

Qualifications

• 1+ years of supervisory experience in customer service or sales.
• Reliable transportation to visit client sites regularly.

Responsibilities

• Interview and onboard candidates.
• Select candidates for the right jobs based on qualifications and desire.
• Perform reference and background checks.

Skills

Supervisory experience

Customer service

Job description

At Verstela, we don’t just fill jobs—we create success stories for the talent, clients and communities we serve.

Our guiding principle is simple: we are successful when we help others become successful.

Year after year, we're named to ClearlyRated's Best of Staffing list, a testament to our ongoing commitment to service excellence and customer satisfaction.

Position Overview

In this role, you'll be helping to manage high-volume accounts, as well as fulfilling client orders and problem-solving. While effective email communication is important, you'll spend a significant portion of your day on the phone, building strong relationships with both clients and candidates.

Previous experience in a team lead or similar role will help you be successful, as this role does include a lot of communication, including having difficult conversations and being able to deliver tough news with kindness and empathy.

You will:

• Interview and onboard candidates
• Select candidates for the right jobs based on qualifications and desire
• Perform reference and background checks

What We Offer:

• Comprehensive Training: No recruiting experience? No problem! We provide thorough training to ensure you have all the tools you need to succeed.
• Growth Opportunities: Regular check-ins with your manager and a supportive team environment.
• Steady Schedule: Enjoy a stable Monday to Friday, 8am to 5pm schedule.
• Full Benefits Package: Medical, dental, and vision coverage, a Health Savings Account, virtual care, and life and long-term disability insurance.
• Additional Perks: Paid time off, office snacks, birthdays off, and paid community service time.

You have:

• 1+ years of supervisory (lead) experience in a customer service or sales setting – Perfect for someone with a retail background
• Reliable transportation to visit client sites on a regular basis

Pay:

$24.00 - $29.00 an hour + monthly bonus opportunity

Location:

Tacoma, WA (Onsite)

• Life and Long-Term Disability Insurance
• Employee Wellness Program
• Pet Insurance
• Consumer Discount Program Membership
• 401(K) Retirement Plan with Employer Match
• 8 Paid Holidays
• 15 days of Paid Time Off (PTO) the first year
• 3 days of Paid Community Service Time (CTO)
• 3 weeks of Paid Parental Leave, plus PTO match of up to 3 weeks

Want to Take the Next Step?

If you're passionate about making a difference and want to be part of an organization that's consistently in the top 2% of staffing companies nationwide, we invite you to join us on our mission of creating success stories daily.