Staffing Specialist

RIH Rhode Island Hospital; Rhode Island; On-site; USD 30,000 - 50,000; Full time

Job summary

Brown University Health seeks an Operations Scheduler for Inpatient Nursing to coordinate staffing across shifts based on budgeted allocations. You will use the scheduling and payroll systems to ensure accurate hours, prepare reports, and maintain data integrity.

Role requires strong communication, multitasking, and organizational skills to optimize coverage, manage absences, and comply with union contracts and policies. This position is based at Rhode Island Hospital in Providence.

Qualifications

• Excellent communication and customer service skills.
• Able to multitask in a fast-paced environment.
• Organizational skills to maintain departmental files and schedules.
• Familiarity with PC and mainframe-based system applications.
• Proficient typing and computer keyboard skills.

Responsibilities

• Review nursing department schedule to ensure coverage.
• Arrange shift coverage maintaining cost-effective staffing ratios.
• Utilize scheduling system and payroll interface; generate reports.
• Communicate staffing needs with nurse leaders and managers.
• Maintain confidentiality and handle sensitive information.

Skills

Communication skills

Customer service

Multitasking

Organizational skills

Interpersonal skills

Education

High school diploma or GED

Tools

PC software

Mainframe systems

Job description

SUMMARY: Reporting to the Manager of Operations of Inpatient Nursing, under general supervision and according to established policies and procedures, schedules all levels of nursing department staff according to budgeted allocations, identifying department-wide and unit specific deficits created by unscheduled absences and vacancies. Arranges adequate coverage for each shift and proactively for future shifts, scheduling float and per diem staff and unit staff as necessary. Enters employee information and work schedules and changes into computerized resource management system interfacing to payroll time and attendance system. Processes nursing department payroll utilizing computerized time and attendance system, validating all worked and non-worked hours to assure accuracy. Performs a variety of complex clerical functions, which requires the use of judgement and knowledge of the department’s systems and operations. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Following established criteria, reviews nursing department schedule to ensure that all work schedules/shifts are filled/covered. Arranges coverage to the extent possible utilizing existing and potential resources assuring cost-effective solutions and appropriate staffing ratios are maintained. Understands both union contracts IBT, UNAP policies and procedures. Utilizes the computerized scheduling system and manual reports to track, schedule and record staff assignments, and attendance activities, updates employee information, e.g., address, hours, skill, certifications, etc. changes, verifies and retrieves data and generates a variety of management reports. Collaborates closely with stakeholders to assist with managing payroll activities. Communicates with various nurse leaders (Directors, Clinical Managers and Assistant Clinical Managers) to determine whether additional staffing is required and to communicate issues needing intervention. Confers with nursing managers concerning per-diem and/or float qualification requirements. Ensures that department’s scope of services strives to meet the needs and expectations of internal and external customers. Demonstrates flexibility and innovation to facilitate the changes required to improve operations, enhance revenue, effectiveness, productivity, responsiveness, and other key indicators. Demonstrates ability to respond to and provide direction on changing workload during crisis and emergency situations. Exhibits effective decision-making skills. Monitors staffing to ensure the optimal use of scheduled time and overtime for maximum productivity. Assists with cost containment by encouraging use of benefit time during periods of low census and/or low workload. Ensures the security and confidential treatment of sensitive and private information. Maintains all clerical records required for UKG Dimensions. Controls timely and appropriate flow of information throughout the department and the organization; keeps stakeholders informed. Understands the hospital’s personnel and payroll policies and procedures and union contracts using them as a guide for the process of assigning open shifts. May provide functional guidance to new employees regarding the clerical operations, nursing work-scheduling system, department policies and procedures. Performs other clerical activities such as daily paperwork, filing, maintaining, and updating manuals, preparing reports, etc. Reviews payroll and staffing reports to monitor accuracy in application of payroll and staffing policies. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE: A level of knowledge generally obtained through completion of high school or General Equivalency Diploma. Ability to handle stressful situations and multiple demands in an effective manner and demonstrate organizational and problem-solving skills. Excellent communication and customer service skills Able to multi-task in order to perform a variety of complex clerical duties. Organizational skills to maintain departmental files, records, and statistical data. Familiarity with personal computer and mainframe-based system applications. Proficient typing and computer keyboard skills. Interpersonal skills to effectively interact with a variety of hospital personnel. Organizational and analytical ability to arrange schedule considering multiple criteria and priorities. EXPERIENCE: 2-3 years job-related experience preferred, to be familiar with most, if not all, departmental operations, as well as the regulations associated with specialized functions. WORK ENVIRONMENT ANDPHYSICAL REQUIREMENTS: Fast-paced office environment with urgent conditions associated with addressing nursing department staffing schedule changes. Must be able to perform frequent fine motor skills. INDEPENDENT ACTION: Follows established policies and procedures under general supervision. Refers specific complex problems to the supervisor when clarification of departmental policies and procedures is required. SUPERVISORY RESPONSIBILITY: None. Pay Range: $22.04-$36.37 EEO Statement: Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment. Location: Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903 Work Type: Variable Work Shift: Variable Daily Hours: 8 and 12 hours Driving Required: Yes As Rhode Island's largest health system and private employer, Brown University Health is the state's premier provider of health services and includes the only Level I Trauma Center for southeastern New England. Today, more than 20,000 people work at Brown University Health and bring their unique skills, experiences, and compassion to their jobs every day. Formed in 1994, Brown University Health is a not-for-profit health system based in Providence, RI comprising three teaching hospitals of The Warren Alpert Medical School of Brown University: Rhode Island Hospital and its Hasbro Children's; The Miriam Hospital; and Bradley Hospital, the nation’s first psychiatric hospital for children; Newport Hospital, Saint Anne's Hospital and Morton Hospital, community hospitals offering a broad range of health services; Gateway Healthcare, the state’s largest provider of community behavioral health care; and Brown Health Medical Group, the largest multi-specialty practice in Rhode Island. Brown University Health is an equal opportunity employer that values diversity of cultural background, race, gender, age, religion, identity, ability, and perspectives - we are actively committed to a diverse workforce that represents the patients and community that we serve. We are invested in creating a respectful, inclusive, and equitable environment that supports the holistic well-being of our employees and their families. Join us and help build a healthier future for our patients - and for yourself. Company Location Belonging and Engagement Nursing Our Mission