Clerk Specialist

RIH Rhode Island Hospital; Rhode Island; On-site; USD 29,000 - 30,000; Full time

Job summary

Brown University Health is seeking a clerical specialist at Rhode Island Hospital in Providence, RI. Under supervision, you will perform complex clerical tasks, researching and reconciling errors across hospital systems and external payers.

You may assist other staff and provide guidance on procedures, with emphasis on accuracy and timely processing. The role supports patient accounts, records and financial settlements, using on-line terminals and standard office equipment.

Qualifications

• Analytical ability to locate, research and resolve errors and problems.
• Organizational skills to gather, assemble and maintain data from a wide variety of sources.
• Good math skills to perform statistical analysis, calculate and verify report totals.
• Typing ability is not that of a correspondence typist.

Responsibilities

• Reviews, edits and verifies the accuracy of records and reports.
• Identifies errors and researches sources to reconcile them.
• Codes, indexes, logs, classifies and files materials requiring knowledge of coding formats and records processing systems.
• Operates an on-line terminal to input report corrections and accounting figures.
• May conduct special projects using knowledge of departmental policies and operations.

Skills

Analytical ability

Organizational skills

Math skills

Typing ability

Job description

SUMMARY

Under general supervision, but according to established policies and procedures, performs specialized and complex clerical functions. Utilizing judgement and a thorough knowledge of Department, Hospital, and external agency systems and operations regarding a specialized function, researches and reconciles clerical, procedural and judgement errors. Gathers and interprets information from many sources and prepares, summarizes and expedites the processing of such information. May provide resource assistance to other personnel. Performs any combination of the following duties. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate

RESPONSIBILITIES

Reviews, edits and verifies the accuracy of a variety of records, reports, financial statements and other items. Identifies errors, which may be clerical, procedural and occasionally judgmental in nature, researches all available sources and makes adjustments to reconcile error, as necessary. Provides resource assistance to other clerical personnel, both within and outside the immediate work area, and assists in resolving operational and/or technical problems by researching source of problems and making recommendation for resolution utilizing through knowledge of Departmental and/or Hospital accounts. Codes, indexes, logs, classifies and files materials requiring thorough knowledge of appropriate coding formats, and the Department's record processing and maintenance systems. Performs complex accounting and clerical functions such as processing, posting and balancing settlements to patient accounts from various third-party payers, requiring knowledge of the regulations, policies and procedures of the specific third-party payer, as well as those of the Department. Interacts with patient, representatives of the specific third-party payer and other Hospital departments to explain, process and expedite settlements. Types reports, statistical tables, forms and other documents in conjunction with own work. Operates an on-line computer terminal, similar in operation to a typewriter, in order to input report corrections, accounting figures. May conduct special projects for the Department utilizing experience-based knowledge of Departmental and Hospital policies, procedures and operations. May operate a variety of standard and/or automated office equipment such as a photo-copier, calculator and microfilm viewer. May participate in the orientation of new clerical employees to the Department by explaining procedures and providing assistance as necessary.

MINIMUM QUALIFICATIONS

BASIC KNOWLEDGE: Analytical ability to locate, research and resolve errors and problems. Organizational skills to gather, assemble and maintain data from a wide variety of sources. Good math skills in order to perform statistical analysis, calculate and verify report totals. The ability to operate standard and automated office equipment, including an on-line computer terminal. The level of typing ability required for this position is not that of a correspondence typist.

EXPERIENCE: Six to twelve months of progressively more responsible job-related experience, in order to be familiar with most, if not all, departmental operations, as well as the regulations associated with specialized functions.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS

Generally good working conditions with little discomfort from dust, noise, and heat.

SUPERVISORY RESPONSIBILITY

None

PAY RANGE

$21.09-$22.04

COMPANY INFORMATION & VALUES

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location: Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903

Work Type: Tuesday-Saturday w/rotating holidays 3:30 pm-midnight

Work Shift: Day

Driving Required: No

Union: International Brotherhood Teamsters

As Rhode Island's largest health system and private employer, Brown University Health is the state's premier provider of health services and includes the only Level I Trauma Center for southeastern New England. Today, more than 20,000 people work at Brown University Health and bring their unique skills, experiences, and compassion to their jobs every day. Formed in 1994, Brown University Health is a not-for-profit health system based in Providence, RI comprising three teaching hospitals of The Warren Alpert Medical School of Brown University: Rhode Island Hospital and its Hasbro Children's; The Miriam Hospital; and Bradley Hospital, the nation’s first psychiatric hospital for children; Newport Hospital, Saint Anne's Hospital and Morton Hospital, community hospitals offering a broad range of health services; Gateway Healthcare, the state’s largest provider of community behavioral health care; and Brown Health Medical Group, the largest multi-specialty practice in Rhode Island.

Brown University Health is an equal opportunity employer that values diversity of cultural background, race, gender, age, religion, identity, ability, and perspectives - we are actively committed to a diverse workforce that represents the patients and community that we serve. We are invested in creating a respectful, inclusive, and equitable environment that supports the holistic well-being of our employees and their families.

Join us and help build a healthier future for our patients - and for yourself.

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