Staffing Scheduler – Healthcare / Home Care

Abricare, Inc.; Springfield (MO); Sur place; USD 28 000 - 39 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Health insurance

Paid time off

6 holidays

Professional development

Community impact

Occasional after‑hours

Résumé du poste

Abricare, Inc. is seeking a Staffing Scheduler – Healthcare / Home Care in Springfield, MO. The role centers on building and managing caregiver schedules, ensuring client coverage, and responding to call-outs and changes to maintain continuity of care.

The ideal candidate has strong scheduling experience in fast-paced, high-volume environments and is comfortable supporting branch operations. Some direct caregiver duties may be required to fill coverage gaps.

Qualifications

• Minimum of 2 years of staff/workforce scheduling experience involving shift coverage and employee assignments.
• Experience managing high-volume schedules, call-outs, open shifts, and last-minute staffing changes.
• Experience using scheduling, workforce management, EMR, or similar technology.

Responsabilités

• Build, maintain, and adjust client and caregiver schedules using the EMR system.
• Manage high-volume scheduling activity including open shifts, call-outs, and last-minute requests.
• Match caregivers to clients based on availability, location, skills, compatibility, and care requirements.
• Coordinate caregiver coverage across multiple clients and shifts with deadlines.
• Communicate schedules and changes promptly to caregivers, clients, and leadership.
• Support day-to-day branch operations and assist as needed with direct caregiver tasks.

Connaissances

Staff scheduling

High-volume scheduling

Organizational skills

Communication

Problem-solving

Formation

High school diploma or GED

Outils

EMR system

WellSky

Description du poste

Staffing Scheduler – Healthcare / Home Care

Springfield, MO

TheStaffing Scheduler – Healthcare / Home Care plays a critical role at AbriCare, serving as the operational hub for caregiver scheduling and daily service coordination. This position is responsible for building and managing caregiver schedules, maintaining client coverage, responding quickly to call-outs and last-minute changes, and proactively resolving staffing gaps to ensure continuity of care.

We are specifically seeking a highly experienced workforce scheduler who is comfortable managing a fast-moving, high-volume schedule with multiple competing priorities. Strong scheduling experience is the primary focus of this role. While home care or healthcare experience is preferred, we are also interested in candidates with substantial staff scheduling experience in other complex, high-volume environments.

In addition to scheduling, this position supports day-to-day branch operations and works closely with the Branch Director, caregivers, clients, and clinical team. The Staffing Scheduler is also expected to step in as a hands‑on caregiver when coverage gaps arise, making flexibility and a willingness to work across functions essential to success.

The Staffing Scheduler serves as the operational backbone of daily service delivery, ensuring smooth coordination between clients and caregivers while upholding AbriCare’s standards of reliability, professionalism, and compassion.

What You’ll Do

Staffing Scheduling & Service Coordination

• Build, maintain, and adjust client and caregiver schedules using the organization’s electronic medical record (EMR) system.
• Manage high-volume scheduling activity, including open shifts, call-outs, availability changes, last‑minute requests, and urgent coverage needs.
• Proactively identify and resolve coverage gaps before they impact client service.
• Match caregivers to clients based on availability, location, skills, compatibility, preferences, and care requirements.
• Communicate schedules, assignments, and changes promptly to caregivers, clients, and branch leadership.
• Coordinate caregiver coverage across multiple clients, shifts, and competing priorities.
• Partner with the Branch Director and Clinical team to ensure staffing aligns with client needs and care plans.
• Maintain accurate scheduling and caregiver information within the EMR.

Caregiver Support – As Needed

While scheduling is the primary focus of this position, the Scheduling Coordinator must be willing to provide direct Personal Care Services when coverage is unavailable. This may include assisting clients with activities of daily living (ADLs), companionship, meal preparation, light housekeeping, mobility assistance, and other services outlined in the client’s care plan.

Required Qualifications

• High school diploma or GED required.
• Minimum of 2 years of staff/workforce scheduling experience involving shift coverage and employee assignments.
• Demonstrated experience managing high-volume schedules, call-outs, open shifts, and last-minute staffing changes.
• Strong organizational, problem-solving, communication, and follow-through skills.
• Experience using scheduling, workforce management, EMR, or similar technology.
• Willingness and ability to provide direct caregiver support when coverage needs arise.

**Please note: We are seeking candidates with workforce scheduling experience—not patient or appointment scheduling.

Preferred Qualifications

• Home care, home health, healthcare staffing, senior living, behavioral health, or other high-volume workforce scheduling experience.
• Experience coordinating a field-based workforce.
• Familiarity with WellSky or a similar scheduling/EMR platform.
• Knowledge of Medicaid, Missouri HCBS programs, MO DHSS systems, or Electronic Visit Verification (EVV).

Compensation and Benefits

• Competitive hourly compensation, commensurate with experience and qualifications.
• Comprehensive health, dental, and vision insurance
• Paid time off
• 6 paid holidays
• Professional development and training opportunities
• Opportunity to make a meaningful impact in the local community
• Occasional after-hours coordination may be required for urgent scheduling needs.

If you’re an experienced workforce scheduler who thrives in a fast-paced environment, enjoys solving complex coverage challenges, and wants your work to directly impact the quality and reliability of care delivered to clients, we’d love to hear from you.

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Abricare, Inc.’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

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An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.