Staffing Coordinator

Help At Home, LLC; Village of Spring Valley (NY); Hybrid; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k)

Paid time off

Job summary

Help At Home, LLC in Brooklyn, NY is seeking a bilingual Staffing Coordinator who can confidently communicate in English and Spanish with clients, caregivers, and families.

You will coordinate and assign Home Health Aides and Personal Care Aides to patient cases, manage data in HHA Exchange, and provide supervision and administration to staff, while ensuring excellent customer service. The role is fully on-site with regular hours.

Qualifications

• Bilingual English and Spanish required.
• Minimum two years of home care coordination or related experience.
• High school diploma or GED.

Responsibilities

• Scheduling and assigning HHAs/PCAs to patient cases.
• Documenting notes and updates in HHA Exchange; verifying attendance and schedules.
• Supervising and supporting HHAs/PCAs; handling administrative supervision.

Skills

Bilingual English/Spanish

Staff supervision

Communication

Customer service

Teamwork

Education

High School Diploma or GED

2+ years in home care coord/related role

Tools

HHA Exchange

Payroll processing

Job description

Overview

As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place – it’s the center of health, care coordination, and Meaningful Moments that transform lives.

Bilingual Spanish Staffing Coordinator – Grow with Us!

We’re looking for a motivated, dependable, and people-focused Staffing Coordinator who is fluent in both English and Spanish.

This role requires the ability to confidently speak and communicate in Spanish with clients, caregivers, and families.

If you’re eager to learn, ready to grow, and looking for along-term career with a supportive team, we want to hear from you!

Bring your reliability, positive attitude, and drive—we’ll provide the opportunity to grow!

Weekly Pay: $22–$25/hour! Brooklyn, NY – Fully On-Site Monday–Friday | 8:30 AM–5:00 PM or 9:00 AM–5:30 PM Location: 148 39th St., Suite 19-4-BB, Brooklyn, NY 11232

Our Benefits:

• Comprehensive medical, dental, and vision coverage
• 401(k) retirement plan
• Paid time off and holidays
• Employee assistance programs and wellness initiatives
• Flexible options to support a balanced life

Responsibilities

What You’ll Do:

• Scheduling & Assignments:Coordinate and assign Home Health Aides (HHAs) and Personal Care Aides (PCAs) to patient cases.
• Data Management:Document all notes and updates in HHA Exchange, verify staff attendance, and maintain accurate schedules.
• Supervision & Support:Provide supervision and direction to HHA/PCA personnel, complete administrative supervision, and document relevant information.
• Payroll & Administration:Accurately submit timesheets in HHA Exchange for payroll processing and assist in scheduling in-service training for HHAs/PCAs.
• Customer Service:Conduct daily calls to patients, ensuring excellent customer service and timely reporting of incidents to supervisors.
• Other Duties:Perform additional tasks as needed to support the team and organization.

Qualifications

What You’ll Bring:

• Excellent active listening skills and a strong service orientation.
• Able to supervise staff and coach them to improve functioning and overall agency services.
• Patient demeanor with the ability to relate to, empathize with, and show compassion for a variety of personalities.
• Good interpersonal, written, and verbal communication skills.
• Ability to work as part of a team and maintain positive working relationships.

Education and Experience:

• High school diploma or GED.
• Minimum two (2) years of previous experience.
• Preferred: At least 1 year of experience as a home care coordinator and bilingual Spanish or Creole skills.
• Previous experience with working with the elderly and/or disabled or must display a compassionate attitude for that constituent

Physical Requirements:

• Ability to communicate effectively and clearly with others to exchange information

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Pay Range

USD $22.00 - USD $26.00 /Hr.