Staffing Coordinator

BrightStar Care; Town of Florida (NY); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Weekly pay

PTO

Mileage reimbursement

Mobile schedule access

Job summary

BrightStar Care is seeking a Staffing Coordinator in the Miami area to align client needs with available caregivers. The role requires active Florida LPN licensure and strong customer service, scheduling, and communication skills.

You will collaborate with the team to ensure high-quality care and a seamless scheduling process. The position offers competitive W2 pay, weekly pay, PTO, mileage reimbursement, and mobile tech to access schedules and case documentation.

Qualifications

• Active Florida LPN License and in good standing.
• Experience in health care staffing or home care is preferred.
• Proficient in Microsoft Word, Excel, and Outlook.
• Bilingual in English and Spanish; strong written and verbal communication.
• Able to problem-solve and deliver excellent customer service.

Responsibilities

• Manage schedules for Home Care clients and staffing partners.
• Resolve scheduling and customer service issues.
• Communicate clearly with clients, field staff and colleagues.
• Answer phones and educate prospective clients on BrightStar Care fit.
• Participate in employee recognition activities.
• On-call rotation after hours to field calls and scheduling concerns.

Education

Florida LPN License

Tools

Microsoft Office

Job description

Staffing Coordinator

We are looking for a dynamic LPN to join our team as a Staffing Coordinator to join our growing team in Miami, FL. The Staffing Coordinator collaborates with the team to ensure that the experience of our clients and employees exceeds expectations.

What We Offer:

• Competitive W2 pay from $25 - $26 per hour
• Weekly Pay and Direct Deposit
• PTO
• Mileage reimbursement
• Mobile technology to access schedule and case documentation

This role acts as a primary contact for clients and employees and works to match employee skills and availability to the care needs of our Home Care clients and local facilities in need of staff. This position must enjoy working collaboratively with a team and be adaptable to changing demands and priorities.

Daily activities include:

• managing schedules of Home Care clients and Staffing partners
• problem-solving scheduling and customer service issues
• communicating frequently, clearly, and effectively with clients, field staff, and colleagues
• answering phones and educating prospective clients on the reasons BrightStar Care best fits their needs
• participating in employee recognition activities.
• BrightStar Care strives to be available to our clients and staff whenever they need us. As such, participation in an afterhours on-call rotation to field calls and solve scheduling and customer service concerns is required.

Staffing Coordinator Requirements:

• Active Florida LPN License
• Must live in/near the North Miami area or be able to reasonably commute
• Valid driver's license with reliable vehicle and auto insurance
• Solid foundation of experience in health care staffing
• Proficiency with Microsoft office applications, including Word, Excel, and Outlook.
• Strong oratory and written communication skills. Bilingual in English and Spanish.
• Ability to provide superior customer service, problem-solve, and tactfully handle difficult situations.
• Critical thinking skills and the ability to work autonomously at times to produce an optimum solution.

Hiring Process:

• Our recruiter will review your application and reach out if you are qualified. Depending on the results from the screening we will send you a link to complete our online onboarding paperwork.

BrightStar Care of Miami is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.

Each BrightStar Care agency is individually owned and operated.

Each BrightStar Care® franchise office is independently owned and operated and is an equal opportunity employer. Services may vary by location in compliance with state licensing requirements.